 
 RESTRICTED  WORLD TRADE  
ORGANIZATION  WT/ACC/SPEC/HRV/11 
13 June 2000 
 (00-2352) 
Working Party on the  
Accession of Croatia  
 
 
  
DRAFT REPORT OF THE WORKING PARTY ON 
THE ACCESSION OF CROATIA 
TO THE WORLD TRADE ORGANIZATION 
 
Draft Schedule – Croatia
 
 
Part II - Schedule of Specific Commitments on Services 
List of Article II  MFN Exemptions 
 
 As indicated in paragraph 226 of the Draft Report of the Working Party on the Accession of 
Croatia (WT/ACC/SPEC/HRV/7/Rev.4), the Draft Schedule of Concessions and Commitments on Services resulting from the negotiations between Cr oatia and WTO Members will be annexed to the 
Protocol of Accession of Croatia  and is reproduced hereunder. 
 
  
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HORIZONTAL  COMMITMENTS 
All sectors included in this schedule  Subsidies  
1,2,3. Eligibility for subsidies from the Republic of Croatia may be limited to legal persons established within the territory of Croatia or a particular geographical sub-
division thereof. Research and 
development subsidies are limited to legal persons established in Croatia. 4.To the extent that any subsidies are made available to natural persons, their 
availability may be limited to the nationals 
of the Republic of Croatia.  
 3. Investment  
Branch offices can perform  all kind of business 
activities, but are not  considered to be 
independent legal entities. The rights and obligations of the branch offices are those vested in the parent companies which have founded 
them 
   
 3.Real Estate  
Unbound in relation to acqu isition of real estate 
by services suppliers not established and incorporated in Croatia 
Acquisition of real estate  necessary for the supply 
of services by companies established and incorporated in Croatia as legal persons is allowed. Acquisition of real estate necessary for the supply of services by branches requires the 
approval of the Ministry of Foreign Affairs.    
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 4.Movement of natural persons  
 Unbound, except for the en try and temporary stay 
of natural persons which fall into one of the 
following categories:  Temporary presence of intracorporate transferees
 
 
Natural persons being temporarily transferred to 
supply services through commercial presence in the territory of the Republic of Croatia  (i)  Intra-Corporate Transferees occupying 
 senior managerial or executive positions and: 
-  directing the establishment or a department or  subdivision of the establishment; or -  supervising or controlling the work of other   supervisory, managerial or  other skilled  professional employees; 
-  having the authority to hire or dismiss 
 employees, or having other authorizations  concerning personnel    
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 (ii)  Specialists possessing high or uncommon 
qualifications or knowledge essential for the 
functioning of the company, which are important 
to the services that the company supplies, and who posses knowledge of the organization's services, research equi pment, techniques or 
management. Firms have to be prepared upon 
request to certify the qualifications of their 
transferees seeking entry  Other essential persons
 
Persons who are employees of an enterprise not having commercial presence in Croatia which has 
concluded a services contract with an enterprise 
engaged in substantive business in Croatia. The persons provide a service in Croatia as a professional of a service sector on behalf of the enterprise outside Croatia. 
 
For temporary stay of in tracorporate transferees 
and other essential persons mentioned in this section a residence permit with a validity of two years (unless a shorter period is requested by 
the applicant) is required and is renewable upon 
request. On the basis of residence permit a work permit is issued with the validity of two years (unless a shorter period is requested by the applicant) and is also renewable. There are no limitations on the number of extensions of the 
residence and work permit providing that the 
intracorporate transferees have a valid work contract with their employers.    
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 Business visitors  
Natural persons who stay temporarily in Croatia without acquiring remuneration from or within 
Croatia and without seeking employment in 
Croatia. Here are included:   (i) Natural persons who stay temporarily in 
Croatia in order to conclude the contract for 
the sale of a service on behalf of the 
enterprise they are employed or mandated for or participate in business meetings, fairs and other similar activities. Persons not based in Croatia and receiving no remuneration from a source located in 
Croatia, who are engaged in activities related 
to representing a services supplier for the purpose of negotiating for the sale of the services of that supplier. Those representatives can not be engaged in 
making direct sales to the general public or 
in supplying services themselves 
 (ii) Natural persons employed at or mandated 
for by a company having its head office in 
another WTO member who are responsible 
for setting up of a commercial presence in Croatia. Those repres entatives can not be 
engaged in making direct sales to the general public or in supplying services themselves 
 
The duration of temporary stay is limited to 90 days or with a 90 days visa, when required.    
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SECTOR SPECIFIC COMMITMENTS 
1. BUSINESS SERVICES    
A. Professional services  
a)  Legal services, including consultancy on home country, foreign and international law 
(CPC 861)  1.  None for consultancy on foreign and 
international law. Unbound for practising of Croatian law.  
2.  None 
3.  None for consultancy on home country, foreign and international law. Unbound for legal representation of parties before the Courts. In proceedings involving international elements, 
parties can be represen ted before arbitration 
courts – ad hoc courts by lawyers who are members of bar associations of other countries.  4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None  
3.  Representation of parties before courts 
can be practised only by the members of the Bar Council of Croatia (Croatian title “odvjetnici”). Citize nship requirement for 
membership in the Bar Council. 
Membership in the Bar Council of Croatia 
is not required for consultancy on home country, foreign and international law.    4.  Unbound, except as indicated in the 
horizontal section  
b)  Accounting, Auditing  and 
Bookkeeping services 
(CPC 862) 1.  None, except that auditing firms not 
established in Croatia should perform joint final 
audit with domestic firms according to the 
International Standards on Auditing.  2.   None 3.   None, except that auditing can be performed only by legal persons. Natural persons can 
become legal persons through registration with a 
commercial court 4.   Unbound, except as indicated in the horizontal section 1.   None 
 
 
 2.   None 3.   None  
 
 4.   Unbound, except as indicated in the horizontal section   
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c) Taxation Advisory Services  (CPC 863 excluding representation in tribunals) 
 1.  None 
2.  None 3.  None 
4.  Unbound except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 
4.  Unbound except as indicated in the 
horizontal section  
d)  Architectural Services 
(CPC 8671) 1.  None* 
2.  None 
3.  None* 
4.  Unbound except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 4.  Unbound except as indicated in the horizontal section  
e)  Engineering Services 
(CPC 8672) 1.  None* 
2.  None 3.  None
* 
4.  Unbound except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound except as indicated in the 
horizontal section  
f)  Integrated engineering services 
(CPC 8673) 1.  None 
2.  None 
3.  None 4.  Unbound except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 4.  Unbound except as indicated in the horizontal section  
g)  Urban planning and landscape 
architectural services, except general urban planning services, which are exclusively provided by the Governmental institutions, i.e. 
the State Office for Urban Planning 
and its regional and local offices(CPC 8674)    
                                                      
*  Natural and legal persons may suppl y these services after being entered into the Re gistry of the Croatian Chamber of Architects  and Engineers. In order to be entered into the Registry of the 
Croatian Chamber of Architects and Engineer s, foreign service suppliers should be memb ers in professional associations or havin g a certification of qualification or be authorized by law in their 
home country. A design or project elaborated abroad must be rec ognized (validated) by an authorized legal person in Croatia wit h regard to its compliance w ith construction standards under 
Croatian Law. Any project  (elaborated in Cr oatia or abroad) must be controlled by aut horized revisers with regard to the effec t of mechanical resistance and stab ility, noise and heath protection 
and energy savings of the construction. This control, including its costs, is ensured by the investor and not the service suppl iers.  
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(i)  urban planning 1.  Unbound 
2.  None 3.  None, on condition that the company has at 
least three employees, one of whom should be 
authorized architect or engineer 4.  Unbound, except  as indicated in the horizontal section 1.  Unbound 
2.  None 3.  None  
 
 4. Unbound, except  as indicated in the 
horizontal section  
(ii) landscape architectural services 1.  None 
2.  None 3.  None 4.  Unbound, except  as indicated in the 
horizontal  section 1. None 
2. None 3. None 4. Unbound, except  as i ndicated in the      
horizontal section  
h) medical and de ntal services 
(CPC 9312) 1.   Unbound*, except for telemedicine: none 
 
2.   None 
3.   None, except that investment in the existing obligatory public health network which includes public hospitals, public clin ics university clinic 
hospitals  (teaching hosp itals) and first aid 
medical care institutions  is not allowed  
4.  Unbound, except as in dicated in the horizontal 
section 1. Unbound 
*, except for telemedicine: 
none 
2. None 
3. None, except that Cr oatian citizenship is 
required for individual private practice   
 
4. Unbound, except as indicated in the horizontal section  
                                                      
* Unbound due to lack of technical feasibility  
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i) Veterinary services (CPC 932) 1.  None  
2.  None, except that measures (such as vaccination) which are ordered by law may not be 
performed abroad. Only measures carried out by 
legal and natural persons registered in Croatia are valid 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None   
 
  3.  None 4.  Unbound, except as indicated in the 
horizontal section  
j) services provided by midwives, 
nurses, physio-therapists and para-
medical personnel, (CPC 93191, 
excluding ergotherapy, homeopathy, acupuncture) 1. Unbound
*, except for telemedicine: none 
 
2. None 
3. None, except that investment in the existing obligatory public health network which includes public hospitals, public clinics, university clinic hospitals  (teaching hosp itals) and first aid 
medical care institutions  is not allowed 
4. Unbound, except as in dicated in the horizontal 
section 1. Unbound
*, except for telemedicine: 
none 
2. None 
3. None    
 
4. Unbound, except as indicated in the horizontal section  
B. Computer and Related services  
a)  Consulting services related to 
the installation of computer 
hardware (CPC 841) 
b) Software implementation services (CPC 842)  c) Data processing services (CPC 843) 
d)  Data base services (CPC844) 
e) Other (CPC 845-849) 1.  None 
2.  None 
3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 
4.  Unbound, except as indicated in the horizontal section   
                                                      
* Unbound due to lack of technical feasibility  
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C. Research and Development services  
a) R&D services on natural 
sciences (CPC 851) b) R&D services on social sciences and humanities (CPC 852) c) Interdisciplinary R&D services  
(CPC 853) 1.  None 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the horizontal section  
D.  Real Estate Services  
(CPC 821) 1.  Commercial presence required 
2.  None 
3.  None 4.  Unbound, except as in dicated in the horizontal 
section  1.  None 
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section   
E. Rental/Leasing Servi ces Without Operators  
a)  Relating to ships (CPC 83103), 
excluding cabotage 
 1.  None 
2.  None 
3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section  
b)  Relating to Aircrafts  
(CPC 83104) 1.  None 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the 
horizontal section  
c)  Relating to Other Transport 
Equipment (CPC 83101, 83102, 
83105), excluding cabotage 1.  None 
2.  None 
3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 
4.  Unbound, except as indicated in the horizontal section   
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d)  Relating to Other Machinery and Equipment (CPC 83106, 83107, 83108, 83109 1.  None 
2.  None 3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section  
e)  Other (CPC 832), including pre-
recorded video cassettes for use in 
home entertainment equipment (CPC 83202) 1.  None 
2.  None 
3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 4.  None  
F.  Other Business Services  
a)  Advertising services   
(CPC 871) 1.  None 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the horizontal section  
b)   Market research and public 
opinion polling services  (CPC 864) 1.  None 
2.  None 3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section  
c)  Management consulting services  
(CPC 865) 1.  None 
2.  None 
3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section  
d)  Services related to management  
consulting (CPC 866) 1.  None 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the 
horizontal section   
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e)  Technical testing and analysis services (CPC 8676) excluding services related to issuance of 
mandatory certificates and similar 
official  documents 1.  Institutions should be registered in the 
international accreditation system 2.  None 
3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section  
f)  Services incidental to 
agriculture, hunting, forestry and fishing (CPC 881 and 882)  1.  None for consultancy 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the horizontal section  
i)  Services incidental to 
manufacturing (CPC 884, CPC 885, excluding producing of securities, 
money, coins and stamps) 1.  None 
2.  None 3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section  
j)  Services incidental to energy 
distribution (CPC 887) 1.  Commercial presence required 
2.  None 3.  None 4.4.  Unbound, except as indicated in the horizontal section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the horizontal section   
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k)  Placement and supply Services of Personnel ( CPC 87203 ) 1.  Unbound 
2.  Unbound 3.  Unbound, except fo r placement and supply of 
Croatian nationals for employment in Croatia by 
legal persons mediators and subject to prior approval by the Ministry of Labor and Social Welfare for the following professionals: house-maid, babysitter, musician, singer, farmer, fruit-
grower, vintner, masseur, nurse, music teacher, 
driving instructor, actor, culture and art performances organizer, physical therapist, master of ceremonials-speakers or musician 4.  Unbound, except as in dicated in the horizontal 
section and that persons should have at least two-
year post-secondary school qualification and 
three-year working experience in personnel management 1.  Unbound 
2.  Unbound 3.   Unbound 
 
    
 
   4.  Unbound, except as indicated in the 
horizontal section  
m)  Related scientific and technical 
consulting services (CPC 8675 ) 1.  None, except that services of basic 
geological, geodetic and mining research as well as related environmental protection research services on the territory of Croatia can be carried out only jointly with/or through 
domestic legal persons 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1. None  
    
 
2.  None 3.  None 4.  Unbound, except as indicated in the  horizontal section  
n)  Maintenance and repair of 
equipment (not including maritime vessels, aircraft or other transport 
equipment) (CPC 633+8861-8866) 1. Unbound 
∗ 
2. None 
3. None 
4. Unbound, except as indicated in the horizontal 
section 1. Unbound* 
2. None 
3. None 
4. Unbound, except as indicated in the 
horizontal section  
                                                      
∗ Unbound due to lack of technical feasibility  
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r) Publishing (part of CPC 88442 )  1.  None 
2.  None 3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section  
s)  Convention services 
(CPC 87909, planning, managing 
and marketing services for conventions and similar events ) 1.  None 
2.  None 
3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section  
t) Other-Translation services 
(CPC 87905 ) 1.  None, except for official documents 
2.  None 3.  None, except for translation and interpretation services for/before Croatian courts 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the 
horizontal section  
2. COMMUNICATION SERVICES 
   Croatia will participate 
actively in ongoing and 
future rounds of WTO 
services negotiations with a view towards improving its commitments on Communications 
services as defined under 
w/120 
B. Land Based Courier services      (CPC 7512) 1.  None 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the horizontal section   
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C. Telecommunication Services  
All subsectors  
This part has been scheduled in accordance with the "Notes for Scheduling Basic Telecom Services Commitments 
(S/GBT/W/2/REV.1)" and "Market 
Access Limitations on Spectrum Availability (S/GBT/W/3)"   See the Reference Paper 
attached 
1.  Basic Telecommunications Services 
fixed telecommunication 
infrastructure facilities - based and 
on resale basis, for public and non public use For subsectors 1, 2, and 3: 
Modes 1), 2), 3) 
During the period of exclusivity (until 1 January 2003),  HT- Croatian Telecommunications is the sole supplier of the fixed network infrastructure During this period all international traffic must go 
through the HT. None, as of 1 January 2003 For subsectors 1, 2, and 3: 
Modes 1), 2), 3) 
During the period of exclusivity (until 1 January 2003),  HT- Croatian Telecommunications is the sole supplier of the fixed network infrastructure 
During this period all international traffic 
must go through the HT. None, as of 1 January 2003  
a)  Voice telephony  
b)   Packet-switched data  c) Circuit-switched data transmission services,  d)  Telex services,  
e)  Telegraph services, 
f)  Facsimile services,  g)  Private leased circuit services 1. and 2.  Until 1 Januar y 2003 bypass of network 
of HT not allowed. None as of 1 January 2003 3.  HT - Croatian Telecommunications has monopoly on these services. None as of  1 January 2003. 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None   
4.  Unbound, except as indicated in the 
horizontal section   
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2. Enhanced Telecommunications Services 
h)  Electronic mail i)  Voice mail  j)  On-line information and data base retrieval,  k)  Electronic data interchange  
l)  Enhanced Facsimile Services 
(including store and forward, store and retrieve)  m)  Code and Protocol Conversion,  
n) On-line Information and/or Data 
Processing (including transaction processing) 1, 2, 3, Only over network infrastructure leased 
from HT. None as of 1 January  2001.  4. Unbound, except as indicated in the  horizontal section 1. None 
2. None 
3. None 
4. Unbound, except as indicated in the horizontal section  
3.   Mobile Services 
- Analogue/Digital telephone 
services 
-   PCS ( Personal Communication 
Services)  
-   Paging services -    mobile data services 1.  None on condition th at foreign legal  person 
establishes a legal entity in Croatia. 
International interconnection of mobile networks with other mob ile or fixed networks 
must be made trough the HT until 1 January 2001. None as of 1 January 2001 2.  None, except that international 
interconnection of mobile  networks with other 
mobile or fixed networks  must be made trough 
the HT until 1 January 2001. None as of 1 January 2001 3.  None except that international 
interconnection of mobile  networks with other 
mobile or fixed networks must be made through the HT until 1 January 2001. None as of 1 January 2001 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
 
    2.  None 
 
   3.  None 
 
   4.  Unbound, except as indicated in the 
horizontal section   
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3.  CONSTRUCTION AND RELATED ENGINEERING SERVICES 
A.  General construction work for buildings (CPC 512) B.  General construction work for civil engineering (CPC 513) C.  Installation and assembly work 
(CPC 514, 516) 
D.  Building completion and finishing work (CPC 517) E.  Special trade construction work (CPC 515) 
F.  Other  (CPC 511) 1.  Unbound
* 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section, and that for the site manager , recognition 
of technical and professi onal qualification in 
accordance with Croatian regulations is required 1.  Unbound
* 
2.  None 3.  None 4.  Unbound, except as indicated in the horizontal section 
  
4. DISTRIBUTION SERVICES**    
A.  Commission agents services 
(CPC 621) 1.  None 
2.  None 3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section  
B.  Wholesale trade services 
(CPC 622, CPC 61111,  6113, 
6121) 1.  None 
2.  None 
3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section  
C.  Retailing services 
(CPC 61112, 6112, 6113, 6121, 631, 632, 633) including audio and video records and tapes (CPC 
63234)   1.  None 
*** 
2.  None 3.  None 4.  Unbound, except  as indicated in the 
horizontal section 1.  None 
2.  None 3.  None 4.  None  
                                                      
* Unbound due to lack of technical feasibility 
** Excluding fire arms, explosive devices and tobacco products 
*** Cross-border supply of services classified in CPC 6112 and 633 is technically not feasible  
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D. Franchising (CPC 8929)  1.  None 
2.  None 3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section  
5.  EDUCATIONAL SERVICES 
B.  Secondary education services 
(CPC 922) 1.  Unbound 
2. None 
3.  None for legal persons 
4.  Unbound, except as in dicated in the horizontal 
section 1. Unbound 
2. None 
3  None  
4.  Unbound, except as indicated in the horizontal section  
C. Higher education services  
(CPC 923) 1.  None 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the horizontal section  
D.  Adult education  (CPC 924) 1.  None 
2.  None 3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section  
E.  Other education services  
(CPC 929) 
 1.  None for correspondence education or 
education via telecommunications 
2.  None 3.  None 4.  Unbound except as in dicated in the horizontal 
section 1.  None for correspondence education or 
education via telecommunications 
2.  None 3.  None 4.  Unbound except as indicated in the horizontal section   
  WT/ACC/SPEC/HRV/11
 Page 19
 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
6.  ENVIRONMENTAL SERVICES 
A.  Sewage services (9401) 1.  Unbound * 
2.  None 3.  These services are legally considered as municipal activities, provided primarily by entities owned by local authorities. Private 
operators may be allowed to provide those 
services on the basis of a concession granted by local authorities 4.  Unbound, except as in dicated in the horizontal 
section 1.  Unbound
* 
2.  None 3.  None   
 
  4.  Unbound, except as indicated in the horizontal section  
B.  Refuse disposal services 
(CPC 9402) 1.  Unbound * 
2.  None 3.  These services are legally considered as 
municipal activities, provided primarily by 
entities owned by local authorities. Private operators may be allowed to provide those services on the basis of a concession granted by local authorities 
4.  Unbound except as in dicated in the horizontal 
section 1.  Unbound 
* 
2.  None 3.  None 
 
    
4.  Unbound except as indicated in the 
horizontal section  
                                                      
* Unbound due to lack of technical feasibility  
 WT/ACC/SPEC/HRV/11 
Page 20 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
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Commitments 
C.  Sanitation and similar services (CPC 9403) 1.  Unbound 
* 
2.  None 3.  These services are legally considered as 
municipal activities, provided primarily by 
entities owned by local authorities. Private operators may be allowed to provide those services on the basis of a concession granted by local authorities 
4.  Unbound except as in dicated in the horizontal 
section 1.  Unbound 
* 
2.  None 3.  None 
 
    
4.  Unbound except as indicated in the 
horizontal section  
D.  Cleaning services of exhaust 
gases (CPC 9404) 1.  Unbound * 
2.  None 
3.  None 4.  Unbound except as in dicated in the horizontal 
section 1.  Unbound 
* 
2.  None 
3.  None 4.  Unbound except as indicated in the horizontal section  
E.  Noise abatement services  
(CPC 9405) 1.  Unbound * 
2.  None 3.  None 4.  Unbound except as in dicated in the horizontal 
section 1.  Unbound 
* 
2.  None 3.  None 4.  Unbound except as indicated in the 
horizontal section  
F.  Nature and Landscape 
Protection Services 
(CPC 9406) 1.  Commercial presence required 
2.  None 
3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 
4.  Unbound, except as indicated in the horizontal section  
G.  Other (CPC 9409) 1.  Commercial presence required 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the horizontal section  
                                                      
* Unbound due to lack of technical feasibility  
  WT/ACC/SPEC/HRV/11
 Page 21
 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
7. F INANCIAL SERVICES 
1.  Measures Applicable to All Sectors and Subsectors in Financial Services  
1.  Insurance or banking activities, as well as securities trad ing and activities related thereto, should be carried out  by le gally separated companies. However, 
banks are allowed to participate in activities re lated to securities tradi ng until the end of 1999. 
A.  Insurance and related services   as defined in the "Annex on Financial services" 
a)  Life insurance 1.  Unbound, except for the supply of life 
insurance to foreign persons residing in Croatia 
2.  Unbound, except for the ability of foreign persons residing in Croatia to obtain life insurance 3.  None 
4.  Unbound, except as indicated in the 
horizontal section 1.  None 
 
2.  None   3. None 
4.  Unbound, except as indicated in the 
horizontal section  
b)  Non-life insurance, not 
including marine, aviation, 
transport 1.  Unbound, except for the supply of non-life 
insurance to foreign persons residing in Croatia 
other than automobile liability 2.  Unbound, except for: (i) the ability of foreign persons residing in Croatia to obtain non-life insurance other than 
automobile liability 
(ii)  - personal or property risk insurance that is 
not available in the Republic of Croatia 
- coompanies purchasing insurance abroad in 
connection with investment works abroad 
including the equipment for those works,    
- for ensuring the return of foreign loans 
(collateral insurance) 1.  None 
 
 2.  None   
 WT/ACC/SPEC/HRV/11 
Page 22 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
  - personal and property insurance of wholly-
owned enterprises and joint ventures which perform an economic activity in a foreign 
country, if it is in accordance with the 
regulations of that country or it is required by its registration, 
- ships under construction and overhaul if it is 
stipulated by the contract concluded with the 
foreign client (buyer). 
3.  None 
4.  Unbound, except as indicated in the horizontal section  
  
 
    
 
3.  None 4.  Unbound, except as indicated in the horizontal section  
Marine, aviation, transport 
 1.  None 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the 
horizontal section  
c)  Reinsurance and retrocession 1.  None 
2.  None 
3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 
4.  Unbound, except as indicated in the horizontal section  
d)  Insurance intermediation,  such 
as brokerage and agency  1.  and 2. None for insurance services for which 
commitments are taken under subsectors a), b), c) and for marine, aviation, transport 3.  None 4.  Unbound, except as indicated in the    
horizontal section 1.  None 
2.  None  3.  None 4.  Unbound, except as indicated in the 
horizontal section  
e)  Services auxilia ry  to insurance, 
such as:  
-  consultancy 
-  actuarial -  risk assessment -  claim settlement services 1.  None 
2.  None 
3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 
4.  Unbound, except as indicated in the horizontal section   
  WT/ACC/SPEC/HRV/11
 Page 23
 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
B.   Banking and Other Financial Services (excluding in surance) as defined in the "Annex on Financial Services" 
a)  Acceptance of deposits and 
other repayable funds from the public b)  Lending of all types, including consumer credit, factoring and 
financing of commercial 
transactions c)  Financial leasing d)  All payment and money transmission services, including 
credit, charge and debit cards, 
travellers cheques and bankers drafts e)  Guarantees and commitments f)  Trading for own account or for 
account of customers, whether on 
an exchange, in an over-the-counter market or otherwise the following: 
-  Money market instruments 
(including che ques, bills, 
certificate of deposits) 
-   derivative products including, 
but not limited to, futures and options 
-   exchange rate and interest 
rates instruments, including 
products such as swaps, forward rate agreements 
- foreign exchange 
- Transferable securities 
-  Other negotiable instruments 
and financial assets, including bullion 1.  Unbound, except for services described in 
subsectors b), c) d) e) h) k) and l): None 2.  None, other than: - Authorization issued by the Croatian National Bank (CNB) is required for opening of an 
account abroad by Croatian non/bank residents. 
The relevant authorization is issued in the following cases: 
a) for the payment of a part of costs of capital 
investment projects abroad; 
b) for the payments settlement in non-
transferable currency arising from business abroad; 
c) for placement of deposits, i.e. depositing of 
caution money for conducting business 
operations in timely manner and in 
accordance with the terms and condition of an agreement; and 
d) for payment of operating costs of 
representative offices and business entities 
abroad, costs arising from supplying services 
of international transport of goods and persons, and costs related to domestic legal persons providing personal and property insurance 
License is required by the CNB and the Ministry 
of Economy for export and import of bullion. 
Resident natural persons can make foreign exchange capital transfers abroad from their foreign exchange accounts only with an authorization by the Croatian National Bank. The 
authorization is issued in the following cases: 1.  None 
 2.  None    
 WT/ACC/SPEC/HRV/11 
Page 24 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
g)  Participation in issues of all kinds of securities, including underwriting and placement as 
agent and provision of services 
related to such issue h)  Money broking  i)  Asset management, such as cash or portfolio management, all forms 
of collective investment 
management, custodial, depository and trust services, including pension funds management j)  Settlement and clearing services 
for financial assets, including 
securities, derivatives products, and other negotiable instruments a) permanent and temporary emigration from 
the Republic of Croatia; 
b) indirect costs of education abroad; and 
c) indirect costs of medical treatment abroad 
Capital payments abroad are generally restricted, 
except in the following cases:  
a) foreign direct investment b) ongoing financial credits and guarantees (in 
cases when Croatian legal (non-bank) 
persons extend credit to  non-resident entities 
abroad in which they have majority voting rights; and issue guarantees to non-residents aimed at performing activities which they are registered for) 
c) operation in financial derivatives (for the 
hedging of investment funds asset) 
d) purchase of foreign securities abroad by the 
investment funds   
k)  Provision and transfer of 
financial informa tion and financial 
data processing and related software by suppliers of other 
financial services  
l)  Advisory, intermediation and other auxiliary financial  services on all the activities listed in subparagraphs (a) through (k), 
including credit reference and 
analysis, investment and portfolio research and advice, advice on acquisitions and on corporate restructuring and strategy 3.  None, except for settlement and clearing 
services where the Central Depositary Agency (CDA) is the sole supplier in Croatia. Access to the services of the CDA will be granted to non-
residents on a non-discriminatory basis. 
4.  Unbound, except as in dicated in the horizontal 
section 3. None 
   
 
4. Unbound, except as indicated in the horizontal section   
  WT/ACC/SPEC/HRV/11
 Page 25
 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
8.  HEALTH RELATED AND SOCIAL SERVICES 
Hospital  and other health and social care facilities services – direct ownership, management and operation by contract of such facilities on a “for fee” basis  
(CPC 93, excluding CPC 9312, 
93191, 932) 1.  Unbound
*, except for telemedicine: none 
 2.  None 3.  None, except  that  investment in the existing obligatory public health and social care network  
which includes public hospitals, public clinics,  
university clinic hospitals  (teaching hospitals), first aid medical care inst itutions and other public 
health and social care facilities is not allowed. Establishment of some social care facilities may 
be subject to needs based limits in particular 
geographical areas. 4.  Unbound, except as in dicated in the horizontal 
section 1.  Unbound 
*, except for telemedicine: 
none 2.  None 3.  None  
 
    
 
 4.  Unbound, except as indicated in the horizontal section  
9. TOURISM AND TRAVEL RELATED SERVICES 
A.  Hotels, restaurants   (including 
catering)   (CPC 641, 642, 643) (excluding catering in  transport services sector) 1.  Unbound
* 
2.  None 3.  None
** 
4.  Unbound, except as indicated in the horizontal section 1.  Unbound
* 
2.  None 3.  None 4.  Unbound except as indicated in the horizontal section  
B. Travel agencies and tour  
operators services (CPC 7471) 1.  None 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the 
horizontal section  
                                                      
* Unbound due to lack of technical feasibility 
** Location in the protected areas of particular historic and arti stic interest and within nation al or landscape parks is subject  to approval by the Government of the Republic 
of Croatia which can be denied  
 WT/ACC/SPEC/HRV/11 
Page 26 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
C. Tourist guides services    (CPC 7472) 1.  None 
2.  None 3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section  
D. Other 1.  None 
2.  None 
3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section  
10.  RECREATIONAL, CULTURAL AND SPORTING SE RVICES (Other than Audiovisual services) 
A. Other Entertainment Services 
(CPC 9619), including Cinema Theatre Operation Services  (CPC 96199)  1.  Unbound 
2.  None 3.  None  4.  Unbound, except as in dicated in the horizontal 
section 1.  Unbound 
2.  Unbound 3.  None, except unbound for access to subsidies 4.  None The value-added tax 
(VAT)  on cinema tickets will be reduced to 0% by September 2000.  The  5% local tax on 
cinema tickets will be 
eliminated by  September 2000. 
B. News Agency Services  (CPC 962) 1.  None 
2.  None 3.  None 4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None 4.  Unbound, except as indicated in the horizontal section  
C. Sporting and Other 
Recreational Activities, excluding gambling and betting services 
(CPC 9641, 96491) 1.  Unbound
* 
2.  None 3.  None 
4.  Unbound, except as in dicated in the horizontal 
section 1.  Unbound
* 
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section  
11. TRANSPORT  SERVICES 
A. Maritime Transport  Services 
                                                      
* Unbound due to lack of technical feasibility 
  
  WT/ACC/SPEC/HRV/11
 Page 27
 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
a)  Passenger transportation           (CPC 7211) 1.  None, except for cabotage  
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section 1.  None, except for cabotage  
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section  
b)  Freight transportation   
(CPC 7212) 1. None, except for cabotage  
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section 1.  None, except for cabotage  
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section  
c)  Rental of vessels with crew    
(CPC 7213) 1. None, except for cabotage  
2. None 3. None 4. Unbound, except as indicated in the 
horizontal section 1. None, except for cabotage  
2. None 3. None 4. Unbound, except as indicated in the 
horizontal section  
d)  Maintenance and Repair of 
Vessels (CPC 8868) 1.  Unbound* 
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section 1. Unbound
* 
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section  
                                                      
* Unbound due to lack of technical feasibility  
 WT/ACC/SPEC/HRV/11 
Page 28 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
e)  Towing and pushing services (CPC 7214) 1.  Unbound 
2.  None 3.  None on condition that a foreign legal person 
establishes a company in Croatia which should be 
granted a concession by the port authority following a public tendering procedure. The number of service suppliers may be limited reflecting limitations in port capacity. 
4.  Unbound, except as in dicated in the horizontal 
section 1.  Unbound 
2.  None 3.  None  
 
    
4.  Unbound, except as indicated in the 
horizontal section  
f) Supporting services for maritime 
transport (CPC 745) 1.  Unbound* 
2.  None 
3.  None, except for navigation aid services and pilotage and on the condition that foreign legal person establishes a company in Croatia which should be granted a concession by the port 
authority following a public tendering procedure. 
The number of service suppliers may be limited reflecting limitations in port capacity. 4.  Unbound, except as indicated in the horizontal section 1.  Unbound
* 
2.  None  
3.  None   
 
   4.  Unbound, except as indicated in the horizontal section  
C.  Air Transport Services 
d)  maintenance and repair of 
aircrafts (CPC 8868) 1.  Unbound * 
2.  None 3.  None 4.  Unbound, except as indicated in the 
horizontal section 1.  Unbound
* 
2.  None 3.  None  
4.  Unbound, except as indicated in the 
horizontal section  
e)  supporting services for air 
transport 
- Sales and marketing 1.  None 
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section 1.  None 
2.  None 
3.  None 4.  Unbound, except as indicated in the horizontal section  
                                                      
* Unbound due to lack of technical feasibility  
  WT/ACC/SPEC/HRV/11
 Page 29
 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
f) Rental services of aircraft with operator (CPC 7340) 1.  Unbound 
2.  None 3.  None 
4.  Unbound, except as indicated in the 
horizontal section 1.  Unbound 
2.  None 3. None 
4.  Unbound, except as indicated in the 
horizontal section  
Computer Reservation  System 
(CRC)* 1.  None 
2.  None 
3.  None  4.  Unbound, except as indicated in the horizontal section 1.  None 
2.  None 
3. None  4.  Unbound, except as indicated in the horizontal section  
E  Rail Transport service 
d) Maintenance and Repair of     
Rail Transport Equipment  (CPC 8868) 1. Unbound
** 
2. None 3. None  4. Unbound, except as indicated in the horizontal section 1. Unbound
** 
2. None 3. None  4. Unbound, except as indicated in the horizontal section  
e)  Supporting services for railway 
transport (CPC 7430) 1. Unbound** 
2. None 3. None  
4. Unbound, except as indicated in the 
horizontal section 1. Unbound 
2. None 3. None  
4. Unbound, except as indicated in the 
horizontal section  
F.  Road Transport services 
a) and b) Passenger and freight 
transportation (CPC 7121 + 7122) 1.  Unbound 
2.  None 3.  None  
4.  Unbound, except as in dicated in the horizontal 
section 1.  Unbound 
2.  None 3.  None  
4.  Unbound, except as indicated in the 
horizontal section  
                                                      
* Further Croatian regulation will be based on the recommendations  of ECAC (European Civil Aviation Conference) concerning Code of Conduct on CRS (identical 
European Commission's regulation) 
** Unbound due to lack of technical feasibility  
 WT/ACC/SPEC/HRV/11 
Page 30 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
c) maintenance and repair of road transport equipment (CPC 8867 and 6112) 1.  Unbound
* 
2.  None 3.  None  
4.  Unbound, except as in dicated in the horizontal 
section 1.  Unbound 
* 
2.  None 3.  None  
4.  Unbound, except as indicated in the 
horizontal section  
d) supporting services for road 
transport (CPC 744) 1.  None, except for cabotage and subject to 
permit 
2.  None 3.  None  4.  Unbound, except as in dicated in the horizontal 
section 1.  None, except for cabotage and subject 
to permit 
2.  None 3.  None  4.  Unbound, except as indicated in the horizontal section  
G. Pipeline transport services 
(CPC 713) 1.  None 
2.  None 3.  None  
4.  Unbound, except as indicated in the 
horizontal section 1.  None 
2.  None 3.  None  
4.  Unbound, except as indicated in the 
horizontal section  
                                                      
* Unbound due to lack of technical feasibility  
  WT/ACC/SPEC/HRV/11
 Page 31
 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
H.  Services auxiliary to all modes of Transport 
a)  Cargo handling services (CPC 741) 1.  Unbound
* 
2.  None 3.  None, except for maritime services where a foreign legal person is re quired to establish a 
company in Croatia which should be granted a 
concession by the port authority , following a 
public tendering procedure. The number of service suppliers may be limited reflecting 
limitations in port capacity. 4.  Unbound, except as in dicated in the horizontal 
section 1.  Unbound
* 
2.  None 
3.  None   
 
   4.  Unbound, except as indicated in the 
horizontal section  
b)  Storage and  warehousing 
services (CPC 742) 1.  Unbound * 
2.  None 
3.  None, except  for maritime services where a 
foreign legal person is re quired to establish a 
company in Croatia which should be granted a concession by the port authority , following a public tendering procedure. The number of 
service suppliers may be limited reflecting 
limitations in port capacity.  4.  Unbound, except as in dicated in the horizontal 
section 1.  Unbound
 * 
2.  None 
3.  None  
    
 
 4.  Unbound, except as indicated in the horizontal section  
                                                      
* Unbound due to lack of technical feasibility  
 WT/ACC/SPEC/HRV/11 
Page 32 Modes of supply of services: 1) Cross-border supply 2) Consumptio n abroad 3) Commercial presence 4) Presence of natural persons  
Sector or Sub-sector Limitations on Market Ac cess Limitations on National Treatment Additional 
Commitments 
c)  Freight transport agency services (CPC 748) 1.  None 
2.  None 3.  None, except  for maritime services where a 
foreign legal person is re quired to establish a 
company in Croatia which should be granted a concession by the port authority , following a public tendering procedure. The number of service suppliers may be limited reflecting 
limitations in port capacity.  
4.  Unbound, except as in dicated in the horizontal 
section 1.  None 
2.  None 3.  None  
 
    
 
4.  Unbound, except as indicated in the horizontal section  
d)  Other supporting and auxiliary 
transport services( CPC 749)  1.  Unbound*, except for transportation document 
preparation services 2.  None 3.  None, except  for maritime services where a foreign legal person is re quired to establish a 
company in Croatia which should be granted a 
concession by the port authority , following a public tendering procedure. The number of service suppliers may be limited reflecting 
limitations in port capacity.  4.  Unbound, except as in dicated in the horizontal 
section 1.  Unbound
*, except for transportation 
document preparation services 2.  None 3.  None   
 
    4.  Unbound, except as indicated in the 
horizontal section  
 
                                                      
* Unbound due to lack of technical feasibility  WT/ACC/SPEC/HRV/11 
 Page 33 
  
  REFERENCE PAPER 
 
Scope
 
The following are definitions and principles on the regulatory framework for the basic 
telecommunications services. 
Definitions  
Users  mean service consumers and service suppliers. 
Essential facilities mean facilities of a public telecommunications transport network or service that 
a) are exclusively or predominantly provided by a single or limited number of suppliers; 
 and 
b) cannot feasibly be economically or technically substituted in order to provide a service. 
 A major supplier is a supplier, which has the ability to materially affect the terms of 
participation (having regard to price and supply) in  the relevant market for basic telecommunications 
services as a result of: 
a) control over essential facilities; or 
b) use of its position in the market. 
1. Competitive safeguards  
1.1 Prevention of anti-competitive practices in telecommunications  
Appropriate measures shall be maintained for th e purpose of preventing suppliers who, alone 
or together, are a major supplier from engaging  in or continuing anti-competitive practices.  
1.2 Safeguards  
 The anti-competitive practices referred to above shall include in particular: 
a) engaging in anti-competitive cross-subsidization; 
b) using information obtained from compet itors with anti-competitive results; and 
c) not making available to other services supplie rs on a timely basis technical information 
about essential facilities and commercially rele vant information which are necessary for 
them to provide services. 
2. Interconnection  
2.1 This section applies to linking with supplie rs providing public telecommunications transport 
networks or services in order to allow the users of  one supplier to communicate with users of another 
supplier and to access services provided by anot her supplier, where specific commitments are 
undertaken. WT/ACC/SPEC/HRV/11 
Page 34 
  
 2.2 Interconnection to be ensured
 
Interconnection with a major supplier will be ensu red at any technically feasible point in the 
network. Such interconnection is provided. 
a) under not-discriminatory terms, conditions  (including technical standards and 
specifications) and rates and of a quality no less favorable than that provided for its own like services or for like services of non- affiliated service suppliers or for its 
subsidiaries or other affiliates; 
b) in a timely fashion, on terms, conditio ns (including technical standards and 
specifications) and cost-oriented rates that are transparent, reasonable, having regard to 
economic feasibility, and suffi ciently unbounded so that the supplier need not pay for 
network components or facilities that it does not  require for the service to be provided; 
and 
c) upon request, at points in addition to the network termination points offered to the 
majority of users, subject to charges that reflect the cost of construction of necessary 
additional facilities. 
2.3 Public availability of the pro cedures for interconnection negotiations
 
The procedures applicable for interconnection to a major supplier will be made publicly 
available. 
2.4 Transparency of interconnection arrangements  
It is ensured that a major supplier will make  publicly available either its interconnection 
agreements or a reference interconnection offer. 
2.5 Interconnection: dispute settlement  
 A service supplier requesting interconnection with  a major supplier will have recourse, either: 
a) at any time; or 
b) after a reasonable period of time which has been made publicly known to an 
independent domestic body, which may be a re gulatory body as referred to in paragraph 
5 below, to resolve disputes regarding a ppropriate terms, cond itions and rates for 
interconnection within a reasonable period of time, to the extent that these have not been established previously. 
3. Universal services
 
Any Member has the right to define the ki nd of universal service obligation it wishes to 
maintain. Such obligations will not  be regarded as anti-competitive per se , provided they are 
administered in a transparent, non-discriminator y and competitively neutral manner and are not more 
burdensome than necessary for the kind of universal service defined by the Member. 
4. Public availability of licensing criteria  
 Where a license is required, the following will be made publicly available: 
a) all the licensing criteria and the period of time normally required to reach a decision 
concerning an application for a license and  WT/ACC/SPEC/HRV/11 
 Page 35 
  
  b) the terms and conditions of individual licenses. 
The reasons for the denial of a license will be  made known to the applicant upon request. 
5. Independent regulators
 
The regulatory body is separate from, and not accountable to, any supplier of basic 
telecommunications services. The decisions of and the procedures used by regulators shall be impartial with respect to all market participants. 
6. Allocation and use of scarce resources
 
Any procedures for the allocation and use of sc arce resources, including frequencies, numbers 
and rights of way, will be carried out in an obj ective, timely, transparent and non-discriminatory 
manner. The current state of allocated frequency ba nds will be made publicly available, but detailed 
identification of frequencies allocated for specific government uses is not required.  
  
 WT/ACC/SPEC/HRV/11 
Page 36 LIST OF ARTICLE II  MFN  EXEMPTIONS OF THE REPUBLIC OF CROATIA  
 
Sector or 
Sub-sector Description of measure i ndicating its inconsistency 
with Article II Countries to which the 
measure applies Intended duration Conditions creating the need 
for the exemption 
Road Transport 
Passenger and 
Freight Measures applied under existing or future 
agreements on international road transport and 
which reserve or limit the provision of transport 
services and specify oper ating conditions, including 
transit permits and/or preferential road taxes of transport services into, in, across and out of the Republic of Croatia to the parties concerned All countries with which the 
Republic of Croatia has 
agreements on road transport 
in force Indefinite The need for exemption  is 
linked to the region 
characteristics of the road 
transport services and to the necessity to regulate traffic rights in and across the territory of the Republic of 
Croatia and between Croatia 
and the countries concerned 
Audiovisual 
services-
Production and distribution of audiovisual works through 
broadcasting or 
other forms of transmission to the public  Measures which define works of European origin, in 
such a way as to extend national treatment to 
audiovisual works which meet certain linguistic and origin criteria regardi ng access to broadcasting or 
similar forms of transmission Parties to the Council of 
Europe Convention on 
Transfrontier Television or other European countries with whom an agreement may be concluded Indefinite. 
Exemption needed, 
for certain countries, only until an economic integration agreement is 
concluded or 
completed The measures aim, within the 
sector, to promote cultural 
values both with EC Member States and with other countries in Europe, as well as achieving linguistic policy objectives 
Audiovisual Services -Production and distribution of cinematographic 
works and 
television programs Measures based upon government-to-government 
framework agreements and plurilateral agreements on co-production of audiovisual works, which confer national treatment to audiovisual works covered by these agreements, in particular in relation 
to distribution and access to funding All countries with whom 
cultural cooperation may be desirable Indefinite The aim of such agreements is 
to promote cultural links between countries concerned  
  WT/ACC/SPEC/HRV/11
 Page 37
 Sector or 
Sub-sector Description of measure i ndicating its inconsistency 
with Article II Countries to which the 
measure applies Intended duration Conditions creating the need 
for the exemption 
Audiovisual Services Production and distribution of 
television 
programmes and cinematographic works  Measures granting the benefit of any support 
programmes (such as Action Plan for Advanced Television Services, MEDI A or EURIMAGES) to 
audiovisual works, and suppliers of such works, 
meeting certain European origin criteria European countries Indefinite. 
Exemption needed, for certain countries, only until an 
economic integration 
agreement is concluded or completed These programmes aim at 
preserving and promoting the regional identity of countries within Europe which have 
long-standing cultural links 
Real Estate Reciprocity requirement for foreign persons and 
approval of the minister for foreign affairs∗, except 
for immigrants from the former Yugoslav 
republics and their descendants who are without any citizenship and who require approval by the Ministry in charge of immigration All countries Temporary Political considerations and 
BOP position reasons  
 
__________ 
                                                      
∗ This MFN exemption does not apply to the companies established and incorporated in Croatia as legal persons. 