Daily Papers

Large language models (LLMs) frequently produce false refusals, declining benign requests that contain terms resembling unsafe queries. We address this challenge by introducing two comprehensive benchmarks: the Exaggerated Safety Benchmark (XSB) for single-turn prompts, annotated with "Focus" keywords that identify refusal-inducing triggers, and the Multi-turn Scenario-based Exaggerated Safety Benchmark (MS-XSB), which systematically evaluates refusal calibration in realistic, context-rich dialog settings. Our benchmarks reveal that exaggerated refusals persist across diverse recent LLMs and are especially pronounced in complex, multi-turn scenarios. To mitigate these failures, we leverage post-hoc explanation methods to identify refusal triggers and deploy three lightweight, model-agnostic approaches, ignore-word instructions, prompt rephrasing, and attention steering, at inference time, all without retraining or parameter access. Experiments on four instruction-tuned Llama models demonstrate that these strategies substantially improve compliance on safe prompts while maintaining robust safety protections. Our findings establish a reproducible framework for diagnosing and mitigating exaggerated refusals, highlighting practical pathways to safer and more helpful LLM deployments.

WalledEval is a comprehensive AI safety testing toolkit designed to evaluate large language models (LLMs). It accommodates a diverse range of models, including both open-weight and API-based ones, and features over 35 safety benchmarks covering areas such as multilingual safety, exaggerated safety, and prompt injections. The framework supports both LLM and judge benchmarking, and incorporates custom mutators to test safety against various text-style mutations such as future tense and paraphrasing. Additionally, WalledEval introduces WalledGuard, a new, small and performant content moderation tool, and SGXSTest, a benchmark for assessing exaggerated safety in cultural contexts. We make WalledEval publicly available at https://github.com/walledai/walledevalA.