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Dec 10

CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environments

Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM systems can automate routine processes and enhance personalized service. However, deploying and evaluating these agents is challenging due to the lack of realistic benchmarks that reflect the complexity of real-world CRM tasks. To address this issue, we introduce CRMArena, a novel benchmark designed to evaluate AI agents on realistic tasks grounded in professional work environments. Following guidance from CRM experts and industry best practices, we designed CRMArena with nine customer service tasks distributed across three personas: service agent, analyst, and manager. The benchmark includes 16 commonly used industrial objects (e.g., account, order, knowledge article, case) with high interconnectivity, along with latent variables (e.g., complaint habits, policy violations) to simulate realistic data distributions. Experimental results reveal that state-of-the-art LLM agents succeed in less than 40% of the tasks with ReAct prompting, and less than 55% even with function-calling abilities. Our findings highlight the need for enhanced agent capabilities in function-calling and rule-following to be deployed in real-world work environments. CRMArena is an open challenge to the community: systems that can reliably complete tasks showcase direct business value in a popular work environment.

  • 9 authors
·
Nov 4, 2024

Lightweight Fish Classification Model for Sustainable Marine Management: Indonesian Case

The enormous demand for seafood products has led to exploitation of marine resources and near-extinction of some species. In particular, overfishing is one the main issues in sustainable marine development. In alignment with the protection of marine resources and sustainable fishing, this study proposes to advance fish classification techniques that support identifying protected fish species using state-of-the-art machine learning. We use a custom modification of the MobileNet model to design a lightweight classifier called M-MobileNet that is capable of running on limited hardware. As part of the study, we compiled a labeled dataset of 37,462 images of fish found in the waters of the Indonesian archipelago. The proposed model is trained on the dataset to classify images of the captured fish into their species and give recommendations on whether they are consumable or not. Our modified MobileNet model uses only 50\% of the top layer parameters with about 42% GTX 860M utility and achieves up to 97% accuracy in fish classification and determining its consumability. Given the limited computing capacity available on many fishing vessels, the proposed model provides a practical solution to on-site fish classification. In addition, synchronized implementation of the proposed model on multiple vessels can supply valuable information about the movement and location of different species of fish.

  • 3 authors
·
Jan 4, 2024 1

vAttention: Dynamic Memory Management for Serving LLMs without PagedAttention

Efficient use of GPU memory is essential for high throughput LLM inference. Prior systems reserved memory for the KV-cache ahead-of-time, resulting in wasted capacity due to internal fragmentation. Inspired by OS-based virtual memory systems, vLLM proposed PagedAttention to enable dynamic memory allocation for KV-cache. This approach eliminates fragmentation, enabling high-throughput LLM serving with larger batch sizes. However, to be able to allocate physical memory dynamically, PagedAttention changes the layout of KV-cache from contiguous virtual memory to non-contiguous virtual memory. This change requires attention kernels to be rewritten to support paging, and serving framework to implement a memory manager. Thus, the PagedAttention model leads to software complexity, portability issues, redundancy and inefficiency. In this paper, we propose vAttention for dynamic KV-cache memory management. In contrast to PagedAttention, vAttention retains KV-cache in contiguous virtual memory and leverages low-level system support for demand paging, that already exists, to enable on-demand physical memory allocation. Thus, vAttention unburdens the attention kernel developer from having to explicitly support paging and avoids re-implementation of memory management in the serving framework. We show that vAttention enables seamless dynamic memory management for unchanged implementations of various attention kernels. vAttention also generates tokens up to 1.97x faster than vLLM, while processing input prompts up to 3.92x and 1.45x faster than the PagedAttention variants of FlashAttention and FlashInfer.

  • 5 authors
·
May 7, 2024

HybriMoE: Hybrid CPU-GPU Scheduling and Cache Management for Efficient MoE Inference

The Mixture of Experts (MoE) architecture has demonstrated significant advantages as it enables to increase the model capacity without a proportional increase in computation. However, the large MoE model size still introduces substantial memory demands, which usually requires expert offloading on resource-constrained platforms and incurs significant overhead. Hybrid CPU-GPU inference has been proposed to leverage CPU computation to reduce expert loading overhead but faces major challenges: on one hand, the expert activation patterns of MoE models are highly unstable, rendering the fixed mapping strategies in existing works inefficient; on the other hand, the hybrid CPU-GPU schedule for MoE is inherently complex due to the diverse expert sizes, structures, uneven workload distribution, etc. To address these challenges, in this paper, we propose HybriMoE, a hybrid CPU-GPU inference framework that improves resource utilization through a novel CPU-GPU scheduling and cache management system. HybriMoE introduces (i) a dynamic intra-layer scheduling strategy to balance workloads across CPU and GPU, (ii) an impact-driven inter-layer prefetching algorithm, and (iii) a score-based caching algorithm to mitigate expert activation instability. We implement HybriMoE on top of the kTransformers framework and evaluate it on three widely used MoE-based LLMs. Experimental results demonstrate that HybriMoE achieves an average speedup of 1.33times in the prefill stage and 1.70times in the decode stage compared to state-of-the-art hybrid MoE inference framework. Our code is available at: https://github.com/PKU-SEC-Lab/HybriMoE.

  • 6 authors
·
Apr 8 2

MemOS: An Operating System for Memory-Augmented Generation (MAG) in Large Language Models

Large Language Models (LLMs) have emerged as foundational infrastructure in the pursuit of Artificial General Intelligence (AGI). Despite their remarkable capabilities in language perception and generation, current LLMs fundamentally lack a unified and structured architecture for handling memory. They primarily rely on parametric memory (knowledge encoded in model weights) and ephemeral activation memory (context-limited runtime states). While emerging methods like Retrieval-Augmented Generation (RAG) incorporate plaintext memory, they lack lifecycle management and multi-modal integration, limiting their capacity for long-term knowledge evolution. To address this, we introduce MemOS, a memory operating system designed for LLMs that, for the first time, elevates memory to a first-class operational resource. It builds unified mechanisms for representation, organization, and governance across three core memory types: parametric, activation, and plaintext. At its core is the MemCube, a standardized memory abstraction that enables tracking, fusion, and migration of heterogeneous memory, while offering structured, traceable access across tasks and contexts. MemOS establishes a memory-centric execution framework with strong controllability, adaptability, and evolvability. It fills a critical gap in current LLM infrastructure and lays the groundwork for continual adaptation, personalized intelligence, and cross-platform coordination in next-generation intelligent systems.

  • 22 authors
·
May 28

ATLAS: Learning to Optimally Memorize the Context at Test Time

Transformers have been established as the most popular backbones in sequence modeling, mainly due to their effectiveness in in-context retrieval tasks and the ability to learn at scale. Their quadratic memory and time complexity, however, bound their applicability in longer sequences and so has motivated researchers to explore effective alternative architectures such as modern recurrent neural networks (a.k.a long-term recurrent memory module). Despite their recent success in diverse downstream tasks, they struggle in tasks that requires long context understanding and extrapolation to longer sequences. We observe that these shortcomings come from three disjoint aspects in their design: (1) limited memory capacity that is bounded by the architecture of memory and feature mapping of the input; (2) online nature of update, i.e., optimizing the memory only with respect to the last input; and (3) less expressive management of their fixed-size memory. To enhance all these three aspects, we present ATLAS, a long-term memory module with high capacity that learns to memorize the context by optimizing the memory based on the current and past tokens, overcoming the online nature of long-term memory models. Building on this insight, we present a new family of Transformer-like architectures, called DeepTransformers, that are strict generalizations of the original Transformer architecture. Our experimental results on language modeling, common-sense reasoning, recall-intensive, and long-context understanding tasks show that ATLAS surpasses the performance of Transformers and recent linear recurrent models. ATLAS further improves the long context performance of Titans, achieving +80\% accuracy in 10M context length of BABILong benchmark.

  • 8 authors
·
May 29 3

Densing Law of LLMs

Large Language Models (LLMs) have emerged as a milestone in artificial intelligence, and their performance can improve as the model size increases. However, this scaling brings great challenges to training and inference efficiency, particularly for deploying LLMs in resource-constrained environments, and the scaling trend is becoming increasingly unsustainable. This paper introduces the concept of ``capacity density'' as a new metric to evaluate the quality of the LLMs across different scales and describes the trend of LLMs in terms of both effectiveness and efficiency. To calculate the capacity density of a given target LLM, we first introduce a set of reference models and develop a scaling law to predict the downstream performance of these reference models based on their parameter sizes. We then define the effective parameter size of the target LLM as the parameter size required by a reference model to achieve equivalent performance, and formalize the capacity density as the ratio of the effective parameter size to the actual parameter size of the target LLM. Capacity density provides a unified framework for assessing both model effectiveness and efficiency. Our further analysis of recent open-source base LLMs reveals an empirical law (the densing law)that the capacity density of LLMs grows exponentially over time. More specifically, using some widely used benchmarks for evaluation, the capacity density of LLMs doubles approximately every three months. The law provides new perspectives to guide future LLM development, emphasizing the importance of improving capacity density to achieve optimal results with minimal computational overhead.

openbmb OpenBMB
·
Dec 5, 2024 2

Reasoning Capacity in Multi-Agent Systems: Limitations, Challenges and Human-Centered Solutions

Remarkable performance of large language models (LLMs) in a variety of tasks brings forth many opportunities as well as challenges of utilizing them in production settings. Towards practical adoption of LLMs, multi-agent systems hold great promise to augment, integrate, and orchestrate LLMs in the larger context of enterprise platforms that use existing proprietary data and models to tackle complex real-world tasks. Despite the tremendous success of these systems, current approaches rely on narrow, single-focus objectives for optimization and evaluation, often overlooking potential constraints in real-world scenarios, including restricted budgets, resources and time. Furthermore, interpreting, analyzing, and debugging these systems requires different components to be evaluated in relation to one another. This demand is currently not feasible with existing methodologies. In this postion paper, we introduce the concept of reasoning capacity as a unifying criterion to enable integration of constraints during optimization and establish connections among different components within the system, which also enable a more holistic and comprehensive approach to evaluation. We present a formal definition of reasoning capacity and illustrate its utility in identifying limitations within each component of the system. We then argue how these limitations can be addressed with a self-reflective process wherein human-feedback is used to alleviate shortcomings in reasoning and enhance overall consistency of the system.

  • 6 authors
·
Feb 1, 2024

CloudFormer: An Attention-based Performance Prediction for Public Clouds with Unknown Workload

Cloud platforms are increasingly relied upon to host diverse, resource-intensive workloads due to their scalability, flexibility, and cost-efficiency. In multi-tenant cloud environments, virtual machines are consolidated on shared physical servers to improve resource utilization. While virtualization guarantees resource partitioning for CPU, memory, and storage, it cannot ensure performance isolation. Competition for shared resources such as last-level cache, memory bandwidth, and network interfaces often leads to severe performance degradation. Existing management techniques, including VM scheduling and resource provisioning, require accurate performance prediction to mitigate interference. However, this remains challenging in public clouds due to the black-box nature of VMs and the highly dynamic nature of workloads. To address these limitations, we propose CloudFormer, a dual-branch Transformer-based model designed to predict VM performance degradation in black-box environments. CloudFormer jointly models temporal dynamics and system-level interactions, leveraging 206 system metrics at one-second resolution across both static and dynamic scenarios. This design enables the model to capture transient interference effects and adapt to varying workload conditions without scenario-specific tuning. Complementing the methodology, we provide a fine-grained dataset that significantly expands the temporal resolution and metric diversity compared to existing benchmarks. Experimental results demonstrate that CloudFormer consistently outperforms state-of-the-art baselines across multiple evaluation metrics, achieving robust generalization across diverse and previously unseen workloads. Notably, CloudFormer attains a mean absolute error (MAE) of just 7.8%, representing a substantial improvement in predictive accuracy and outperforming existing methods at least by 28%.

  • 4 authors
·
Sep 3

MegaScale: Scaling Large Language Model Training to More Than 10,000 GPUs

We present the design, implementation and engineering experience in building and deploying MegaScale, a production system for training large language models (LLMs) at the scale of more than 10,000 GPUs. Training LLMs at this scale brings unprecedented challenges to training efficiency and stability. We take a full-stack approach that co-designs the algorithmic and system components across model block and optimizer design, computation and communication overlapping, operator optimization, data pipeline, and network performance tuning. Maintaining high efficiency throughout the training process (i.e., stability) is an important consideration in production given the long extent of LLM training jobs. Many hard stability issues only emerge at large scale, and in-depth observability is the key to address them. We develop a set of diagnosis tools to monitor system components and events deep in the stack, identify root causes, and derive effective techniques to achieve fault tolerance and mitigate stragglers. MegaScale achieves 55.2% Model FLOPs Utilization (MFU) when training a 175B LLM model on 12,288 GPUs, improving the MFU by 1.34x compared to Megatron-LM. We share our operational experience in identifying and fixing failures and stragglers. We hope by articulating the problems and sharing our experience from a systems perspective, this work can inspire future LLM systems research.

  • 32 authors
·
Feb 23, 2024 2

Infinite-LLM: Efficient LLM Service for Long Context with DistAttention and Distributed KVCache

The rapid proliferation of Large Language Models (LLMs) has been a driving force in the growth of cloud-based LLM services, which are now integral to advancing AI applications. However, the dynamic auto-regressive nature of LLM service, along with the need to support exceptionally long context lengths, demands the flexible allocation and release of substantial resources. This presents considerable challenges in designing cloud-based LLM service systems, where inefficient management can lead to performance degradation or resource wastage. In response to these challenges, this work introduces DistAttention, a novel distributed attention algorithm that segments the KV Cache into smaller, manageable units, enabling distributed processing and storage of the attention module. Based on that, we propose DistKV-LLM, a distributed LLM serving system that dynamically manages KV Cache and effectively orchestrates all accessible GPU and CPU memories spanning across the data center. This ensures a high-performance LLM service on the cloud, adaptable to a broad range of context lengths. Validated in a cloud environment with 32 NVIDIA A100 GPUs in configurations from 2 to 32 instances, our system exhibited 1.03-2.4x end-to-end throughput improvements and supported context lengths 2-19x longer than current state-of-the-art LLM service systems, as evidenced by extensive testing across 18 datasets with context lengths up to 1,900K.

  • 13 authors
·
Jan 5, 2024 2

BitStack: Fine-Grained Size Control for Compressed Large Language Models in Variable Memory Environments

Large language models (LLMs) have revolutionized numerous applications, yet their deployment remains challenged by memory constraints on local devices. While scaling laws have enhanced LLM capabilities, the primary bottleneck has shifted from capability to availability, emphasizing the need for efficient memory management. Traditional compression methods, such as quantization, often require predefined compression ratios and separate compression processes for each setting, complicating deployment in variable memory environments. In this paper, we introduce BitStack, a novel, training-free weight compression approach that enables megabyte-level trade-offs between memory usage and model performance. By leveraging weight decomposition, BitStack can dynamically adjust the model size with minimal transmission between running memory and storage devices. Our approach iteratively decomposes weight matrices while considering the significance of each parameter, resulting in an approximately 1-bit per parameter residual block in each decomposition iteration. These blocks are sorted and stacked in storage as basic transmission units, with different quantities loaded based on current memory availability. Extensive experiments across a wide range of tasks demonstrate that, despite offering fine-grained size control, BitStack consistently matches or surpasses strong quantization baselines, particularly at extreme compression ratios. To the best of our knowledge, this is the first decomposition-based method that effectively bridges the gap to practical compression techniques like quantization. Code is available at https://github.com/xinghaow99/BitStack.

  • 6 authors
·
Oct 31, 2024 6

BurstGPT: A Real-world Workload Dataset to Optimize LLM Serving Systems

Serving systems for Large Language Models (LLMs) are often optimized to improve quality of service (QoS) and throughput. However, due to the lack of open-source LLM serving workloads, these systems are frequently evaluated under unrealistic workload assumptions. Consequently, performance may degrade when systems are deployed in real-world scenarios. This work presents BurstGPT, an LLM serving workload with 10.31 million traces from regional Azure OpenAI GPT services over 213 days. BurstGPT captures LLM serving characteristics from user, model and system perspectives: (1) User request concurrency: burstiness variations of requests in Azure OpenAI GPT services, revealing diversified concurrency patterns in different services and model types. (2) User conversation patterns: counts and intervals within conversations for service optimizations. (3) Model response lengths: auto-regressive serving processes of GPT models, showing statistical relations between requests and their responses. (4) System response failures: failures of conversation and API services, showing intensive resource needs and limited availability of LLM services in Azure. The details of the characteristics can serve multiple purposes in LLM serving optimizations, such as system evaluation and trace provisioning. In our demo evaluation with BurstGPT, frequent variations in BurstGPT reveal declines in efficiency, stability, or reliability in realistic LLM serving. We identify that the generalization of KV cache management, scheduling and disaggregation optimizations can be improved under realistic workload evaluations. BurstGPT is publicly available now at https://github.com/HPMLL/BurstGPT and is widely used to develop prototypes of LLM serving frameworks in the industry.

  • 14 authors
·
Jan 31, 2024

Vending-Bench: A Benchmark for Long-Term Coherence of Autonomous Agents

While Large Language Models (LLMs) can exhibit impressive proficiency in isolated, short-term tasks, they often fail to maintain coherent performance over longer time horizons. In this paper, we present Vending-Bench, a simulated environment designed to specifically test an LLM-based agent's ability to manage a straightforward, long-running business scenario: operating a vending machine. Agents must balance inventories, place orders, set prices, and handle daily fees - tasks that are each simple but collectively, over long horizons (>20M tokens per run) stress an LLM's capacity for sustained, coherent decision-making. Our experiments reveal high variance in performance across multiple LLMs: Claude 3.5 Sonnet and o3-mini manage the machine well in most runs and turn a profit, but all models have runs that derail, either through misinterpreting delivery schedules, forgetting orders, or descending into tangential "meltdown" loops from which they rarely recover. We find no clear correlation between failures and the point at which the model's context window becomes full, suggesting that these breakdowns do not stem from memory limits. Apart from highlighting the high variance in performance over long time horizons, Vending-Bench also tests models' ability to acquire capital, a necessity in many hypothetical dangerous AI scenarios. We hope the benchmark can help in preparing for the advent of stronger AI systems.

  • 2 authors
·
Feb 20

Beyond Efficiency: A Systematic Survey of Resource-Efficient Large Language Models

The burgeoning field of Large Language Models (LLMs), exemplified by sophisticated models like OpenAI's ChatGPT, represents a significant advancement in artificial intelligence. These models, however, bring forth substantial challenges in the high consumption of computational, memory, energy, and financial resources, especially in environments with limited resource capabilities. This survey aims to systematically address these challenges by reviewing a broad spectrum of techniques designed to enhance the resource efficiency of LLMs. We categorize methods based on their optimization focus: computational, memory, energy, financial, and network resources and their applicability across various stages of an LLM's lifecycle, including architecture design, pretraining, finetuning, and system design. Additionally, the survey introduces a nuanced categorization of resource efficiency techniques by their specific resource types, which uncovers the intricate relationships and mappings between various resources and corresponding optimization techniques. A standardized set of evaluation metrics and datasets is also presented to facilitate consistent and fair comparisons across different models and techniques. By offering a comprehensive overview of the current sota and identifying open research avenues, this survey serves as a foundational reference for researchers and practitioners, aiding them in developing more sustainable and efficient LLMs in a rapidly evolving landscape.

  • 13 authors
·
Dec 31, 2023

Information Capacity: Evaluating the Efficiency of Large Language Models via Text Compression

Recent years have witnessed the rapid advancements of large language models (LLMs) and their expanding applications, leading to soaring demands for computational resources. The widespread adoption of test-time scaling further aggravates the tension between model capability and resource consumption, highlighting the importance of inference efficiency. However, a unified metric that accurately reflects an LLM's efficiency across different model sizes and architectures remains absent. Motivated by the correlation between compression and intelligence, we introduce information capacity, a measure of model efficiency based on text compression performance relative to computational complexity. Larger models can predict the next token more accurately, achieving greater compression gains but at higher computational costs. Empirical evaluations on mainstream open-source models show that models of varying sizes within a series exhibit consistent information capacity. This metric enables a fair efficiency comparison across model series and accurate performance prediction within a model series. A distinctive feature of information capacity is that it incorporates tokenizer efficiency, which affects both input and output token counts but is often neglected in LLM evaluations. We assess the information capacity of 49 models on 5 heterogeneous datasets and observe consistent results on the influences of tokenizer efficiency, pretraining data, and the mixture-of-experts architecture.

  • 4 authors
·
Nov 11

EdgeMoE: Fast On-Device Inference of MoE-based Large Language Models

Large Language Models (LLMs) such as GPTs and LLaMa have ushered in a revolution in machine intelligence, owing to their exceptional capabilities in a wide range of machine learning tasks. However, the transition of LLMs from data centers to edge devices presents a set of challenges and opportunities. While this shift can enhance privacy and availability, it is hampered by the enormous parameter sizes of these models, leading to impractical runtime costs. In light of these considerations, we introduce EdgeMoE, the first on-device inference engine tailored for mixture-of-expert (MoE) LLMs, a popular variant of sparse LLMs that exhibit nearly constant computational complexity as their parameter size scales. EdgeMoE achieves both memory and computational efficiency by strategically partitioning the model across the storage hierarchy. Specifically, non-expert weights are stored in the device's memory, while expert weights are kept in external storage and are fetched into memory only when they are activated. This design is underpinned by a crucial insight that expert weights, though voluminous, are infrequently accessed due to sparse activation patterns. To further mitigate the overhead associated with expert I/O swapping, EdgeMoE incorporates two innovative techniques: (1) Expert-wise bitwidth adaptation: This method reduces the size of expert weights with an acceptable level of accuracy loss. (2) Expert management: It predicts the experts that will be activated in advance and preloads them into the compute-I/O pipeline, thus further optimizing the process. In empirical evaluations conducted on well-established MoE LLMs and various edge devices, EdgeMoE demonstrates substantial memory savings and performance improvements when compared to competitive baseline solutions.

  • 6 authors
·
Aug 28, 2023

Capability Instruction Tuning: A New Paradigm for Dynamic LLM Routing

Large Language Models (LLMs) have demonstrated human-like instruction-following abilities, particularly those exceeding 100 billion parameters. The combined capability of some smaller, resource-friendly LLMs can address most of the instructions that larger LLMs excel at. In this work, we explore how to route the best-performing LLM for each instruction to achieve better overall performance. We develop a new paradigm, constructing capability instructions with model capability representation, user instruction, and performance inquiry prompts to assess the performance. To learn from capability instructions, we introduce a new end-to-end framework called Model Selection with Aptitude Test (Model-SAT), which generates positive and negative samples based on what different models perform well or struggle with. Model-SAT uses a model capability encoder that extends its model representation to a lightweight LLM. Our experiments show that Model-SAT understands the performance dimensions of candidate models and provides the probabilities of their capability to handle various instructions. Additionally, during deployment, a new model can quickly infer its aptitude test results across 50 tasks, each with 20 shots. Model-SAT performs state-of-the-art model routing without candidate inference and in real-world new model-released scenarios. The code is available at https://github.com/Now-Join-Us/CIT-LLM-Routing

  • 3 authors
·
Feb 24

NanoFlow: Towards Optimal Large Language Model Serving Throughput

The increasing usage of Large Language Models (LLMs) has resulted in a surging demand for planet-scale serving systems, where tens of thousands of GPUs continuously serve hundreds of millions of users. Consequently, throughput (under reasonable latency constraints) has emerged as a key metric that determines serving systems' performance. To boost throughput, various methods of inter-device parallelism (e.g., data, tensor, pipeline) have been explored. However, existing methods do not consider overlapping the utilization of different resources within a single device, leading to underutilization and sub-optimal performance. We propose NanoFlow, a novel serving framework that exploits intra-device parallelism, which overlaps the usage of resources including compute, memory, and network within a single device through operation co-scheduling. To exploit intra-device parallelism, NanoFlow introduces two key innovations: First, NanoFlow splits requests into nano-batches at the granularity of operations, which breaks the dependency of sequential operations in LLM inference and enables overlapping; then, to get benefit from overlapping, NanoFlow uses an operation-level pipeline with execution unit scheduling, which partitions the device's functional units and simultaneously executes different operations in each unit. NanoFlow automates the pipeline setup using a parameter search algorithm, which enables easily porting NanoFlow to different models. We implement NanoFlow on NVIDIA GPUs and evaluate end-to-end serving throughput on several popular models such as LLaMA-2-70B, Mixtral 8x7B, LLaMA-3-8B, etc.. With practical workloads, NanoFlow provides 1.91x throughput boost compared to state-of-the-art serving systems achieving 59% to 72% of optimal throughput across ported models.

  • 15 authors
·
Aug 22, 2024 2

semi-PD: Towards Efficient LLM Serving via Phase-Wise Disaggregated Computation and Unified Storage

Existing large language model (LLM) serving systems fall into two categories: 1) a unified system where prefill phase and decode phase are co-located on the same GPU, sharing the unified computational resource and storage, and 2) a disaggregated system where the two phases are disaggregated to different GPUs. The design of the disaggregated system addresses the latency interference and sophisticated scheduling issues in the unified system but leads to storage challenges including 1) replicated weights for both phases that prevent flexible deployment, 2) KV cache transfer overhead between the two phases, 3) storage imbalance that causes substantial wasted space of the GPU capacity, and 4) suboptimal resource adjustment arising from the difficulties in migrating KV cache. Such storage inefficiency delivers poor serving performance under high request rates. In this paper, we identify that the advantage of the disaggregated system lies in the disaggregated computation, i.e., partitioning the computational resource to enable the asynchronous computation of two phases. Thus, we propose a novel LLM serving system, semi-PD, characterized by disaggregated computation and unified storage. In semi-PD, we introduce a computation resource controller to achieve disaggregated computation at the streaming multi-processor (SM) level, and a unified memory manager to manage the asynchronous memory access from both phases. semi-PD has a low-overhead resource adjustment mechanism between the two phases, and a service-level objective (SLO) aware dynamic partitioning algorithm to optimize the SLO attainment. Compared to state-of-the-art systems, semi-PD maintains lower latency at higher request rates, reducing the average end-to-end latency per request by 1.27-2.58x on DeepSeek series models, and serves 1.55-1.72x more requests adhering to latency constraints on Llama series models.

  • 12 authors
·
Apr 28

Continuum: Efficient and Robust Multi-Turn LLM Agent Scheduling with KV Cache Time-to-Live

Agentic LLM applications interleave LLM generation requests with tool calls. These tool calls break the continuity of the workflow by creating pauses between LLM requests, bringing many challenges for the serving system, especially under multi-turn scenarios. Each pause potentially causes KV cache eviction and extra waiting time before entering the continuous batch for the following LLM request. Since these pauses happen for each call, this problem becomes increasingly severe as turn number grow for agentic programs. Previous works either fail to incorporate information from the tool call, evicting KV cache that leads to repetitive prefill or loading, or ignore the continuity of a multi-turn program, creating waiting time between turns that increases per-request latency. We present Continuum, a serving system to optimize job completion time for multi-turn agent workloads by combining tool-aware KV cache timeout with program-level scheduling. By predicting tool call durations in agentic workflows, Continuum selectively pins the KV cache in GPU memory with a time-to-live value based on total turn number. When combined with program-level first-come-first-serve, Continuum prevents scheduling bubbles, preserves multi-turn continuity, and optimizes for throughput for complex agentic workflows. By modeling the variability of tool call and agent program continuity, Continuum outperforms state-of-the-art baselines. Our evaluation on real-world agentic workloads (SWE-Bench and BFCL) with Llama-3.1 8B/70B models shows that Continuum significantly improves the average job completion times, and remains performant across different hardware setups and DRAM offloading schemes. Preview code is available at: https://github.com/Hanchenli/vllm-continuum

  • 9 authors
·
Nov 3

Intelligent Load Balancing in Cloud Computer Systems

Cloud computing is an established technology allowing users to share resources on a large scale, never before seen in IT history. A cloud system connects multiple individual servers in order to process related tasks in several environments at the same time. Clouds are typically more cost-effective than single computers of comparable computing performance. The sheer physical size of the system itself means that thousands of machines may be involved. The focus of this research was to design a strategy to dynamically allocate tasks without overloading Cloud nodes which would result in system stability being maintained at minimum cost. This research has added the following new contributions to the state of knowledge: (i) a novel taxonomy and categorisation of three classes of schedulers, namely OS-level, Cluster and Big Data, which highlight their unique evolution and underline their different objectives; (ii) an abstract model of cloud resources utilisation is specified, including multiple types of resources and consideration of task migration costs; (iii) a virtual machine live migration was experimented with in order to create a formula which estimates the network traffic generated by this process; (iv) a high-fidelity Cloud workload simulator, based on a month-long workload traces from Google's computing cells, was created; (v) two possible approaches to resource management were proposed and examined in the practical part of the manuscript: the centralised metaheuristic load balancer and the decentralised agent-based system. The project involved extensive experiments run on the University of Westminster HPC cluster, and the promising results are presented together with detailed discussions and a conclusion.

  • 1 authors
·
Sep 22

Unveiling Downstream Performance Scaling of LLMs: A Clustering-Based Perspective

The rapid advancements in computing dramatically increase the scale and cost of training Large Language Models (LLMs). Accurately predicting downstream task performance prior to model training is crucial for efficient resource allocation, yet remains challenging due to two primary constraints: (1) the "emergence phenomenon", wherein downstream performance metrics become meaningful only after extensive training, which limits the ability to use smaller models for prediction; (2) Uneven task difficulty distributions and the absence of consistent scaling laws, resulting in substantial metric variability. Existing performance prediction methods suffer from limited accuracy and reliability, thereby impeding the assessment of potential LLM capabilities. To address these challenges, we propose a Clustering-On-Difficulty (COD) downstream performance prediction framework. COD first constructs a predictable support subset by clustering tasks based on difficulty features, strategically excluding non-emergent and non-scalable clusters. The scores on the selected subset serve as effective intermediate predictors of downstream performance on the full evaluation set. With theoretical support, we derive a mapping function that transforms performance metrics from the predictable subset to the full evaluation set, thereby ensuring accurate extrapolation of LLM downstream performance. The proposed method has been applied to predict performance scaling for a 70B LLM, providing actionable insights for training resource allocation and assisting in monitoring the training process. Notably, COD achieves remarkable predictive accuracy on the 70B LLM by leveraging an ensemble of small models, demonstrating an absolute mean deviation of 1.36% across eight important LLM evaluation benchmarks.

  • 5 authors
·
Feb 24 2

KubeIntellect: A Modular LLM-Orchestrated Agent Framework for End-to-End Kubernetes Management

Kubernetes has become the foundation of modern cloud-native infrastructure, yet its management remains complex and fragmented. Administrators must navigate a vast API surface, manage heterogeneous workloads, and coordinate tasks across disconnected tools - often requiring precise commands, YAML configuration, and contextual expertise. This paper presents KubeIntellect, a Large Language Model (LLM)-powered system for intelligent, end-to-end Kubernetes control. Unlike existing tools that focus on observability or static automation, KubeIntellect supports natural language interaction across the full spectrum of Kubernetes API operations, including read, write, delete, exec, access control, lifecycle, and advanced verbs. The system uses modular agents aligned with functional domains (e.g., logs, metrics, RBAC), orchestrated by a supervisor that interprets user queries, maintains workflow memory, invokes reusable tools, or synthesizes new ones via a secure Code Generator Agent. KubeIntellect integrates memory checkpoints, human-in-the-loop clarification, and dynamic task sequencing into a structured orchestration framework. Evaluation results show a 93% tool synthesis success rate and 100% reliability across 200 natural language queries, demonstrating the system's ability to operate efficiently under diverse workloads. An automated demo environment is provided on Azure, with additional support for local testing via kind. This work introduces a new class of interpretable, extensible, and LLM-driven systems for managing complex infrastructure.

  • 2 authors
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Sep 2

APEX: An Extensible and Dynamism-Aware Simulator for Automated Parallel Execution in LLM Serving

Efficiently serving Large Language Models (LLMs) requires selecting an optimal parallel execution plan, balancing computation, memory, and communication overhead. However, determining the best strategy is challenging due to varying parallelism techniques (data, pipeline, tensor) and workload characteristics (e.g., compute-intensive tasks with long prompts vs. memory-intensive tasks with long generation). We propose APEX, an LLM serving system simulator that efficiently identifies optimal parallel execution plans by considering key factors of LLM serving systems, such as memory usage, batching behavior, etc. APEX performs dynamism-aware simulation to model iteration-level batching, and leverages LLMs' repetitive structure to reduce design space, scaling efficiently to trillion-scale models. APEX abstracts the key components of LLM serving systems, including the model, batching module, quantization formats, and device clusters, enabling the simulator to be general and extensible. Simulating on a CPU, APEX evaluates execution plans for various device clusters, covering diverse LLMs and workloads. APEX finds plans up to 3.37x faster than heuristics, and also plans that reduce energy consumption by up to 45% compared to latency-optimal plans. APEX performs comprehensive evaluations, reporting key system metrics like time per output token and time to first token, which can help service providers meet SLOs. APEX identifies an optimal plan within 15 minutes on a CPU, making it 71x faster and 1234x more cost-effective than cloud-based GPU deployment. APEX can be accessed at https://github.com/microsoft/apex_plus

  • 4 authors
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Nov 26, 2024

A Survey of LLM times DATA

The integration of large language model (LLM) and data management (DATA) is rapidly redefining both domains. In this survey, we comprehensively review the bidirectional relationships. On the one hand, DATA4LLM, spanning large-scale data processing, storage, and serving, feeds LLMs with high quality, diversity, and timeliness of data required for stages like pre-training, post-training, retrieval-augmented generation, and agentic workflows: (i) Data processing for LLMs includes scalable acquisition, deduplication, filtering, selection, domain mixing, and synthetic augmentation; (ii) Data Storage for LLMs focuses on efficient data and model formats, distributed and heterogeneous storage hierarchies, KV-cache management, and fault-tolerant checkpointing; (iii) Data serving for LLMs tackles challenges in RAG (e.g., knowledge post-processing), LLM inference (e.g., prompt compression, data provenance), and training strategies (e.g., data packing and shuffling). On the other hand, in LLM4DATA, LLMs are emerging as general-purpose engines for data management. We review recent advances in (i) data manipulation, including automatic data cleaning, integration, discovery; (ii) data analysis, covering reasoning over structured, semi-structured, and unstructured data, and (iii) system optimization (e.g., configuration tuning, query rewriting, anomaly diagnosis), powered by LLM techniques like retrieval-augmented prompting, task-specialized fine-tuning, and multi-agent collaboration.

  • 17 authors
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May 23

Towards the Law of Capacity Gap in Distilling Language Models

Language model (LM) distillation is a trending area that aims to distil the knowledge resided in a large teacher LM to a small student one. While various methods have been proposed to push the distillation to its limits, it is still a pain distilling LMs when a large capacity gap is exhibited between the teacher and the student LMs. The pain is mainly resulted by the curse of capacity gap, which describes that a larger teacher LM cannot always lead to a better student LM than one distilled from a smaller teacher LM due to the affect of capacity gap increment. That is, there is likely an optimal point yielding the best student LM along the scaling course of the teacher LM. Even worse, the curse of capacity gap can be only partly yet not fully lifted as indicated in previous studies. However, the tale is not ever one-sided. Although a larger teacher LM has better performance than a smaller teacher LM, it is much more resource-demanding especially in the context of recent large LMs (LLMs). Consequently, instead of sticking to lifting the curse, leaving the curse as is should be arguably fine. Even better, in this paper, we reveal that the optimal capacity gap is almost consistent across different student scales and architectures, fortunately turning the curse into the law of capacity gap. The law later guides us to distil a 3B student LM (termed MiniMA) from a 7B teacher LM (adapted LLaMA2-7B). MiniMA is demonstrated to yield a new compute-performance pareto frontier among existing 3B LMs on commonly used benchmarks, and its instruction-tuned version (termed MiniChat) outperforms a wide range of 3B competitors in GPT4 evaluation and could even compete with several 7B chat models.

  • 4 authors
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Nov 12, 2023

Memory in Large Language Models: Mechanisms, Evaluation and Evolution

Under a unified operational definition, we define LLM memory as a persistent state written during pretraining, finetuning, or inference that can later be addressed and that stably influences outputs. We propose a four-part taxonomy (parametric, contextual, external, procedural/episodic) and a memory quadruple (location, persistence, write/access path, controllability). We link mechanism, evaluation, and governance via the chain write -> read -> inhibit/update. To avoid distorted comparisons across heterogeneous setups, we adopt a three-setting protocol (parametric only, offline retrieval, online retrieval) that decouples capability from information availability on the same data and timeline. On this basis we build a layered evaluation: parametric (closed-book recall, edit differential, memorization/privacy), contextual (position curves and the mid-sequence drop), external (answer correctness vs snippet attribution/faithfulness), and procedural/episodic (cross-session consistency and timeline replay, E MARS+). The framework integrates temporal governance and leakage auditing (freshness hits, outdated answers, refusal slices) and uncertainty reporting via inter-rater agreement plus paired tests with multiple-comparison correction. For updating and forgetting, we present DMM Gov: coordinating DAPT/TAPT, PEFT, model editing (ROME, MEND, MEMIT, SERAC), and RAG to form an auditable loop covering admission thresholds, rollout, monitoring, rollback, and change audits, with specs for timeliness, conflict handling, and long-horizon consistency. Finally, we give four testable propositions: minimum identifiability; a minimal evaluation card; causally constrained editing with verifiable forgetting; and when retrieval with small-window replay outperforms ultra-long-context reading. This yields a reproducible, comparable, and governable coordinate system for research and deployment.

  • 7 authors
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Sep 23

Llumnix: Dynamic Scheduling for Large Language Model Serving

Inference serving for large language models (LLMs) is the key to unleashing their potential in people's daily lives. However, efficient LLM serving remains challenging today because the requests are inherently heterogeneous and unpredictable in terms of resource and latency requirements, as a result of the diverse applications and the dynamic execution nature of LLMs. Existing systems are fundamentally limited in handling these characteristics and cause problems such as severe queuing delays, poor tail latencies, and SLO violations. We introduce Llumnix, an LLM serving system that reacts to such heterogeneous and unpredictable requests by runtime rescheduling across multiple model instances. Similar to context switching across CPU cores in modern operating systems, Llumnix reschedules requests to improve load balancing and isolation, mitigate resource fragmentation, and differentiate request priorities and SLOs. Llumnix implements the rescheduling with an efficient and scalable live migration mechanism for requests and their in-memory states, and exploits it in a dynamic scheduling policy that unifies the multiple rescheduling scenarios elegantly. Our evaluations show that Llumnix improves tail latencies by an order of magnitude, accelerates high-priority requests by up to 1.5x, and delivers up to 36% cost savings while achieving similar tail latencies, compared against state-of-the-art LLM serving systems. Llumnix is publicly available at https://github.com/AlibabaPAI/llumnix.

  • 7 authors
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Jun 5, 2024

Varco Arena: A Tournament Approach to Reference-Free Benchmarking Large Language Models

The rapid advancement of Large Language Models (LLMs) necessitates robust evaluation methodologies. Current benchmarking approaches often rely on comparing model outputs against predefined prompts and reference outputs. Relying on predefined reference outputs hinders flexible adaptation of benchmarks to the rapidly evolving capabilities of LLMs. This limitation necessitates periodic efforts to prepare new benchmarks. To keep pace with rapidly evolving LLM capabilities, we propose a more flexible benchmarking approach. Our method, \textbf{Varco Arena}, provides reference-free benchmarking of LLMs in tournament style. \textbf{Varco Arena} directly compares LLM outputs across a diverse set of prompts, determining model rankings through a single-elimination tournament structure. This direct pairwise comparison offers two key advantages: (1) Direct comparison, unmediated by reference text, more effectively orders competing LLMs, resulting in more reliable rankings, and (2) reference-free approach to benchmarking adds flexibility in updating benchmark prompts by eliminating the need for quality references. Our empirical results, supported by simulation experiments, demonstrate that the \textbf{Varco Arena} tournament approach aligns better with the current Elo model for benchmarking LLMs. The alignment is measured in terms of Spearman correlation, showing improvement over current practice of benchmarking that use reference outputs as comparison anchors.

  • 6 authors
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Nov 2, 2024

Efficiently Serving Large Multimodal Models Using EPD Disaggregation

Large Multimodal Models (LMMs) extend Large Language Models (LLMs) by handling diverse inputs such as images, audio, and video, but at the cost of adding a multimodal encoding stage that increases both computational and memory overhead. This step negatively affects key Service Level Objectives (SLOs), such as time to first token (TTFT) and time per output token (TPOT). We introduce Encode-Prefill-Decode (EPD) Disaggregation, a novel framework that separates the encoding, prefill, and decode stages onto dedicated resources. Unlike current systems, which bundle encoding and prefill together, our approach decouples these steps, unlocking new opportunities and optimizations. These include a mechanism to cache multimedia tokens for efficient transfer, a novel way to parallelize the encoding load within a request, a module for optimal resource allocation for disaggregated serving, and a novel role-switching method to handle changing workload characteristics. Experimental evaluations with popular LMMs show substantial gains in memory efficiency (up to 15x lower peak memory utilization), batch sizes (up to 22x larger), 10x more images per request, and 2.2x larger KV caches. Furthermore, it leads to significant improvements in SLO attainment (up to 90-100% improvement) and TTFT (up to 71% reduction), compared to systems that do not disaggregate. The code is available at https://github.com/vbdi/epdserve.

  • 12 authors
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Dec 25, 2024

FastSwitch: Optimizing Context Switching Efficiency in Fairness-aware Large Language Model Serving

Serving numerous users and requests concurrently requires good fairness in Large Language Models (LLMs) serving system. This ensures that, at the same cost, the system can meet the Service Level Objectives (SLOs) of more users , such as time to first token (TTFT) and time between tokens (TBT), rather than allowing a few users to experience performance far exceeding the SLOs. To achieve better fairness, the preemption-based scheduling policy dynamically adjusts the priority of each request to maintain balance during runtime. However, existing systems tend to overly prioritize throughput, overlooking the overhead caused by preemption-induced context switching, which is crucial for maintaining fairness through priority adjustments. In this work, we identify three main challenges that result in this overhead. 1) Inadequate I/O utilization. 2) GPU idleness. 3) Unnecessary I/O transmission during multi-turn conversations. Our key insight is that the block-based KV cache memory policy in existing systems, while achieving near-zero memory waste, leads to discontinuity and insufficient granularity in the KV cache memory. To respond, we introduce FastSwitch, a fairness-aware serving system that not only aligns with existing KV cache memory allocation policy but also mitigates context switching overhead. Our evaluation shows that FastSwitch outperforms the state-of-the-art LLM serving system vLLM with speedups of 1.4-11.2x across different tail TTFT and TBT.

  • 3 authors
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Nov 27, 2024