Daily Papers

The deployment of agent systems in an enterprise environment is often hindered by several challenges: common models lack domain-specific process knowledge, leading to disorganized plans, missing key tools, and poor execution stability. To address this, this paper introduces Routine, a multi-step agent planning framework designed with a clear structure, explicit instructions, and seamless parameter passing to guide the agent's execution module in performing multi-step tool-calling tasks with high stability. In evaluations conducted within a real-world enterprise scenario, Routine significantly increases the execution accuracy in model tool calls, increasing the performance of GPT-4o from 41.1% to 96.3%, and Qwen3-14B from 32.6% to 83.3%. We further constructed a Routine-following training dataset and fine-tuned Qwen3-14B, resulting in an accuracy increase to 88.2% on scenario-specific evaluations, indicating improved adherence to execution plans. In addition, we employed Routine-based distillation to create a scenario-specific, multi-step tool-calling dataset. Fine-tuning on this distilled dataset raised the model's accuracy to 95.5%, approaching GPT-4o's performance. These results highlight Routine's effectiveness in distilling domain-specific tool-usage patterns and enhancing model adaptability to new scenarios. Our experimental results demonstrate that Routine provides a practical and accessible approach to building stable agent workflows, accelerating the deployment and adoption of agent systems in enterprise environments, and advancing the technical vision of AI for Process.

This paper presents our ongoing work toward developing an enterprise-ready Computer Using Generalist Agent (CUGA) system. Our research highlights the evolutionary nature of building agentic systems suitable for enterprise environments. By integrating state-of-the-art agentic AI techniques with a systematic approach to iterative evaluation, analysis, and refinement, we have achieved rapid and cost-effective performance gains, notably reaching a new state-of-the-art performance on the WebArena benchmark. We detail our development roadmap, the methodology and tools that facilitated rapid learning from failures and continuous system refinement, and discuss key lessons learned and future challenges for enterprise adoption.

Enterprises grapple with the significant challenge of managing proprietary unstructured data, hindering efficient information retrieval. This has led to the emergence of AI-driven information retrieval solutions, designed to adeptly extract relevant insights to address employee inquiries. These solutions often leverage pre-trained embedding models and generative models as foundational components. While pre-trained embeddings may exhibit proximity or disparity based on their original training objectives, they might not fully align with the unique characteristics of enterprise-specific data, leading to suboptimal alignment with the retrieval goals of enterprise environments. In this paper, we propose a methodology to fine-tune pre-trained embedding models specifically for enterprise environments. By adapting the embeddings to better suit the retrieval tasks prevalent in enterprises, we aim to enhance the performance of information retrieval solutions. We discuss the process of fine-tuning, its effect on retrieval accuracy, and the potential benefits for enterprise information management. Our findings demonstrate the efficacy of fine-tuned embedding models in improving the precision and relevance of search results in enterprise settings.

Retrieval-Augmented Generation (RAG) is a cornerstone of modern question answering (QA) systems, enabling grounded answers based on external knowledge. Although recent progress has been driven by open-domain datasets, enterprise QA systems need datasets that mirror the concrete, domain-specific issues users raise in day-to-day support scenarios. Critically, evaluating end-to-end RAG systems requires benchmarks comprising not only question--answer pairs but also the specific knowledge base (KB) snapshot from which answers were derived. To address this need, we introduce WixQA, a benchmark suite featuring QA datasets precisely grounded in the released KB corpus, enabling holistic evaluation of retrieval and generation components. WixQA includes three distinct QA datasets derived from Wix.com customer support interactions and grounded in a snapshot of the public Wix Help Center KB: (i) WixQA-ExpertWritten, 200 real user queries with expert-authored, multi-step answers; (ii) WixQA-Simulated, 200 expert-validated QA pairs distilled from user dialogues; and (iii) WixQA-Synthetic, 6,222 LLM-generated QA pairs, with one pair systematically derived from each article in the knowledge base. We release the KB snapshot alongside the datasets under MIT license and provide comprehensive baseline results, forming a unique benchmark for evaluating enterprise RAG systems in realistic enterprise environments.

Recent works on context and memory benchmarking have primarily focused on conversational instances but the need for evaluating memory in dynamic enterprise environments is crucial for its effective application. We introduce MEMTRACK, a benchmark designed to evaluate long-term memory and state tracking in multi-platform agent environments. MEMTRACK models realistic organizational workflows by integrating asynchronous events across multiple communication and productivity platforms such as Slack, Linear and Git. Each benchmark instance provides a chronologically platform-interleaved timeline, with noisy, conflicting, cross-referring information as well as potential codebase/file-system comprehension and exploration. Consequently, our benchmark tests memory capabilities such as acquistion, selection and conflict resolution. We curate the MEMTRACK dataset through both manual expert driven design and scalable agent based synthesis, generating ecologically valid scenarios grounded in real world software development processes. We introduce pertinent metrics for Correctness, Efficiency, and Redundancy that capture the effectiveness of memory mechanisms beyond simple QA performance. Experiments across SoTA LLMs and memory backends reveal challenges in utilizing memory across long horizons, handling cross-platform dependencies, and resolving contradictions. Notably, the best performing GPT-5 model only achieves a 60\% Correctness score on MEMTRACK. This work provides an extensible framework for advancing evaluation research for memory-augmented agents, beyond existing focus on conversational setups, and sets the stage for multi-agent, multi-platform memory benchmarking in complex organizational settings

Modern enterprise environments demand intelligent systems capable of handling complex, dynamic, and multi-faceted tasks with high levels of autonomy and adaptability. However, traditional single-purpose AI systems often lack sufficient coordination, memory reuse, and task decomposition capabilities, limiting their scalability in realistic settings. To address these challenges, we present GoalfyMax, a protocol-driven framework for end-to-end multi-agent collaboration. GoalfyMax introduces a standardized Agent-to-Agent (A2A) communication layer built on the Model Context Protocol (MCP), allowing independent agents to coordinate through asynchronous, protocol-compliant interactions. It incorporates the Experience Pack (XP) architecture, a layered memory system that preserves both task rationales and execution traces, enabling structured knowledge retention and continual learning. Moreover, our system integrates advanced features including multi-turn contextual dialogue, long-short term memory modules, and dynamic safety validation, supporting robust, real-time strategy adaptation. Empirical results on complex task orchestration benchmarks and case study demonstrate that GoalfyMax achieves superior adaptability, coordination, and experience reuse compared to baseline frameworks. These findings highlight its potential as a scalable, future-ready foundation for multi-agent intelligent systems.

Text-to-SQL systems have unlocked easier access to critical data insights by enabling natural language queries over structured databases. However, deploying such systems in enterprise environments remains challenging due to factors such as large, complex schemas (> 3000 columns), diverse SQL dialects (e.g., BigQuery, Snowflake) and sophisticated query requirements (e.g., transformation, analytics). Current state-of-the-art performance on the Spider 2.0 dataset -- a benchmark built to mimic such complex environments -- remains limited at 20%. Key limitations include inadequate instruction-following, poor long-context comprehension, weak self-refinement, and insufficient dialect-specific knowledge. To address these gaps, we propose ReFoRCE (Self-Refinement Agent with Format Restriction and Column Exploration) which introduces (1) table compression to mitigate long-context limitations (2) format restriction to ensure accurate answer format, and (3) iterative column exploration for enhanced schema understanding. Additionally, it employs self-refinement pipeline consisting of (1) parallelized workflows with voting mechanisms and (2) a Common Table Expression (CTE) based refinement approach to handle unresolved cases. ReFoRCE achieves state-of-the-art results scoring 31.26 on the Spider 2.0-Snow and scoring 30.35 on the Spider 2.0-Lite tasks.

Recent multi-agent frameworks built upon large language models (LLMs) have demonstrated remarkable capabilities in complex task planning. However, in real-world enterprise environments, business workflows are typically composed through modularization and reuse of numerous subprocesses, resulting in intricate workflows characterized by lengthy and deeply nested execution paths. Such complexity poses significant challenges for LLM-driven orchestration, as extended reasoning chains and state-space explosions severely impact planning effectiveness and the proper sequencing of tool invocations. Therefore, developing an orchestration method with controllable structures capable of handling multi-layer nesting becomes a critical issue. To address this, we propose a novel structure-driven orchestration framework Self-Organizing Agent Network (SOAN). SOAN incrementally builds a formalized agent network by identifying and encapsulating structural units as independent agents, enhancing modularity and clarity in orchestration. Extensive evaluations were performed using multiple benchmarks as well as a real-world enterprise workflow dataset. Experimental results demonstrate that SOAN significantly outperforms state-of-the-art methods in terms of adaptability, fault tolerance, and execution efficiency.

We present the first comprehensive evaluation of AI agents against human cybersecurity professionals in a live enterprise environment. We evaluate ten cybersecurity professionals alongside six existing AI agents and ARTEMIS, our new agent scaffold, on a large university network consisting of ~8,000 hosts across 12 subnets. ARTEMIS is a multi-agent framework featuring dynamic prompt generation, arbitrary sub-agents, and automatic vulnerability triaging. In our comparative study, ARTEMIS placed second overall, discovering 9 valid vulnerabilities with an 82% valid submission rate and outperforming 9 of 10 human participants. While existing scaffolds such as Codex and CyAgent underperformed relative to most human participants, ARTEMIS demonstrated technical sophistication and submission quality comparable to the strongest participants. We observe that AI agents offer advantages in systematic enumeration, parallel exploitation, and cost -- certain ARTEMIS variants cost 18/hour versus 60/hour for professional penetration testers. We also identify key capability gaps: AI agents exhibit higher false-positive rates and struggle with GUI-based tasks.

Since the introduction of the Model Context Protocol (MCP), the number of available tools for Large Language Models (LLMs) has increased significantly. These task-specific tool sets offer an alternative to general-purpose tools such as web browsers, while being easier to develop and maintain than GUIs. However, current general-purpose agents predominantly rely on web browsers for interacting with the environment. Here, we introduce TheMCPCompany, a benchmark for evaluating tool-calling agents on tasks that involve interacting with various real-world services. We use the REST APIs of these services to create MCP servers, which include over 18,000 tools. We also provide manually annotated ground-truth tools for each task. In our experiments, we use the ground truth tools to show the potential of tool-calling agents for both improving performance and reducing costs assuming perfect tool retrieval. Next, we explore agent performance using tool retrieval to study the real-world practicality of tool-based agents. While all models with tool retrieval perform similarly or better than browser-based agents, smaller models cannot take full advantage of the available tools through retrieval. On the other hand, GPT-5's performance with tool retrieval is very close to its performance with ground-truth tools. Overall, our work shows that the most advanced reasoning models are effective at discovering tools in simpler environments, but seriously struggle with navigating complex enterprise environments. TheMCPCompany reveals that navigating tens of thousands of tools and combining them in non-trivial ways to solve complex problems is still a challenging task for current models and requires both better reasoning and better retrieval models.

Recent advances in leveraging the agentic paradigm of large language models (LLMs) utilization have significantly enhanced Text-to-SQL capabilities, enabling users without specialized database expertise to query data intuitively. However, deploying these agentic LLM-based Text-to-SQL systems in production poses substantial challenges due to their inherently multi-stage workflows, stringent latency constraints, and potentially heterogeneous GPU infrastructure in enterprise environments. Current LLM serving frameworks lack effective mechanisms for handling interdependent inference tasks, dynamic latency variability, and resource heterogeneity, leading to suboptimal performance and frequent service-level objective (SLO) violations. In this paper, we introduce HEXGEN-TEXT2SQL, a novel framework designed explicitly to schedule and execute agentic multi-stage LLM-based Text-to-SQL workflows on heterogeneous GPU clusters that handle multi-tenant end-to-end queries. HEXGEN-TEXT2SQL introduce a hierarchical scheduling approach combining global workload-balanced task dispatching and local adaptive urgency-guided prioritization, guided by a systematic analysis of agentic Text-to-SQL workflows. Additionally, we propose a lightweight simulation-based method for tuning critical scheduling hyperparameters, further enhancing robustness and adaptability. Our extensive evaluation on realistic Text-to-SQL benchmarks demonstrates that HEXGEN-TEXT2SQL significantly outperforms state-of-the-art LLM serving frameworks. Specifically, HEXGEN-TEXT2SQL reduces latency deadlines by up to 1.67times (average: 1.41times) and improves system throughput by up to 1.75times (average: 1.65times) compared to vLLM under diverse, realistic workload conditions. Our code is available at https://github.com/Relaxed-System-Lab/Hexgen-Flow.

The vast portion of workloads employing LLMs involves answering questions grounded on PDF or scan content. We introduce the Arctic-TILT achieving accuracy on par with models 1000times its size on these use cases. It can be fine-tuned and deployed on a single 24GB GPU, lowering operational costs while processing Visually Rich Documents with up to 400k tokens. The model establishes state-of-the-art results on seven diverse Document Understanding benchmarks, as well as provides reliable confidence scores and quick inference, which are essential for processing files in large-scale or time-sensitive enterprise environments.

The advent of Large Language Models has revolutionized information retrieval, ushering in a new era of expansive knowledge accessibility. While these models excel in providing open-world knowledge, effectively extracting answers in diverse linguistic environments with varying levels of literacy remains a formidable challenge. Retrieval Augmented Generation (RAG) emerges as a promising solution, bridging the gap between information availability and multilingual comprehension. However, deploying RAG models in real-world scenarios demands careful consideration of various factors. This paper addresses the critical challenges associated with implementing RAG models in multicultural environments. We delve into essential considerations, including data feeding strategies, timely updates, mitigation of hallucinations, prevention of erroneous responses, and optimization of delivery speed. Our work involves the integration of a diverse array of tools, meticulously combined to facilitate the seamless adoption of RAG models across languages and literacy levels within a multicultural organizational context. Through strategic tweaks in our approaches, we achieve not only effectiveness but also efficiency, ensuring the accelerated and accurate delivery of information in a manner that is tailored to the unique requirements of multilingual and multicultural settings.

We explore the feasibility and effectiveness of using LLM-driven autonomous systems for Assumed Breach penetration testing in enterprise networks. We introduce a novel prototype that, driven by Large Language Models (LLMs), can compromise accounts within a real-life Active Directory testbed. Our research provides a comprehensive evaluation of the prototype's capabilities, and highlights both strengths and limitations while executing attack. The evaluation uses a realistic simulation environment (Game of Active Directory, GOAD) to capture intricate interactions, stochastic outcomes, and timing dependencies that characterize live network scenarios. The study concludes that autonomous LLMs are able to conduct Assumed Breach simulations, potentially democratizing access to penetration testing for organizations facing budgetary constraints. The prototype's source code, traces, and analyzed logs are released as open-source to enhance collective cybersecurity and facilitate future research in LLM-driven cybersecurity automation.

Real-world enterprise text-to-SQL workflows often involve complex cloud or local data across various database systems, multiple SQL queries in various dialects, and diverse operations from data transformation to analytics. We introduce Spider 2.0, an evaluation framework comprising 632 real-world text-to-SQL workflow problems derived from enterprise-level database use cases. The databases in Spider 2.0 are sourced from real data applications, often containing over 1,000 columns and stored in local or cloud database systems such as BigQuery and Snowflake. We show that solving problems in Spider 2.0 frequently requires understanding and searching through database metadata, dialect documentation, and even project-level codebases. This challenge calls for models to interact with complex SQL workflow environments, process extremely long contexts, perform intricate reasoning, and generate multiple SQL queries with diverse operations, often exceeding 100 lines, which goes far beyond traditional text-to-SQL challenges. Our evaluations indicate that based on o1-preview, our code agent framework successfully solves only 17.0% of the tasks, compared with 91.2% on Spider 1.0 and 73.0% on BIRD. Our results on Spider 2.0 show that while language models have demonstrated remarkable performance in code generation -- especially in prior text-to-SQL benchmarks -- they require significant improvement in order to achieve adequate performance for real-world enterprise usage. Progress on Spider 2.0 represents crucial steps towards developing intelligent, autonomous, code agents for real-world enterprise settings. Our code, baseline models, and data are available at https://spider2-sql.github.io.

Large Language Models (LLMs) achieve remarkable reasoning capabilities through transformer architectures with attention mechanisms. However, transformers suffer from quadratic time and memory complexity in the attention module (MHA) and require caching key-value states during inference, which severely limits throughput and scalability. High inference throughput is critical for agentic tasks, long-context reasoning, efficient deployment under high request loads, and more efficient test-time compute scaling. State Space Models (SSMs) such as Mamba offer a promising alternative with linear inference complexity and a constant memory footprint via recurrent computation with fixed-size hidden states. In this technical report we introduce the Apriel-H1 family of hybrid LLMs that combine transformer attention and SSM sequence mixers for efficient reasoning at 15B model size. These models are obtained through incremental distillation from a pretrained reasoning transformer, Apriel-Nemotron-15B-Thinker, progressively replacing less critical attention layers with linear Mamba blocks. We release multiple post-distillation variants of Apriel-H1-15B-Thinker with different SSM-to-MHA ratios and analyse how reasoning performance degrades as more Mamba layers replace MHA. Additionally, we release a 30/50 hybrid variant of Apriel-H1, further fine-tuned on a supervised dataset of reasoning traces, achieving over 2x higher inference throughput when deployed in the production-ready vLLM environment, with minimal degradation in reasoning performance. This shows that distilled hybrid SSM-Transformer architectures can deliver substantial efficiency gains over the pretrained transformer equivalent without substantially compromising the reasoning quality.

Large language models (LLMs) are increasingly tasked with invoking enterprise APIs, yet they routinely falter when near-duplicate tools vie for the same user intent or when required arguments are left underspecified. We introduce DiaFORGE (Dialogue Framework for Organic Response Generation & Evaluation), a disambiguation-centric, three-stage pipeline that (i) synthesizes persona-driven, multi-turn dialogues in which the assistant must distinguish among highly similar tools, (ii) performs supervised fine-tuning of open-source models with reasoning traces across 3B - 70B parameters, and (iii) evaluates real-world readiness via a dynamic suite that redeploys each model in a live agentic loop and reports end-to-end goal completion alongside conventional static metrics. On our dynamic benchmark DiaBENCH, models trained with DiaFORGE raise tool-invocation success by 27 pp over GPT-4o and by 49 pp over Claude-3.5-Sonnet, both under optimized prompting. To spur further research, we release an open corpus of 5000 production-grade enterprise API specifications paired with rigorously validated, disambiguation-focused dialogues, offering a practical blueprint for building reliable, enterprise-ready tool-calling agents.

The increasing deployment of Large Language Models (LLMs) across enterprise and mission-critical domains has underscored the urgent need for robust guardrailing systems that ensure safety, reliability, and compliance. Existing solutions often struggle with real-time oversight, multi-modal data handling, and explainability -- limitations that hinder their adoption in regulated environments. Existing guardrails largely operate in isolation, focused on text alone making them inadequate for multi-modal, production-scale environments. We introduce Protect, natively multi-modal guardrailing model designed to operate seamlessly across text, image, and audio inputs, designed for enterprise-grade deployment. Protect integrates fine-tuned, category-specific adapters trained via Low-Rank Adaptation (LoRA) on an extensive, multi-modal dataset covering four safety dimensions: toxicity, sexism, data privacy, and prompt injection. Our teacher-assisted annotation pipeline leverages reasoning and explanation traces to generate high-fidelity, context-aware labels across modalities. Experimental results demonstrate state-of-the-art performance across all safety dimensions, surpassing existing open and proprietary models such as WildGuard, LlamaGuard-4, and GPT-4.1. Protect establishes a strong foundation for trustworthy, auditable, and production-ready safety systems capable of operating across text, image, and audio modalities.

Among existing online mobile-use benchmarks, AndroidWorld has emerged as the dominant benchmark due to its reproducible environment and deterministic evaluation; however, recent agents achieving over 90% success rates indicate its saturation and motivate the need for a more challenging benchmark. In addition, its environment lacks key application categories, such as e-commerce and enterprise communication, and does not reflect realistic mobile-use scenarios characterized by vague user instructions and hybrid tool usage. To bridge this gap, we introduce MobileWorld, a substantially more challenging benchmark designed to better reflect real-world mobile usage, comprising 201 tasks across 20 applications, while maintaining the same level of reproducible evaluation as AndroidWorld. The difficulty of MobileWorld is twofold. First, it emphasizes long-horizon tasks with cross-application interactions: MobileWorld requires nearly twice as many task-completion steps on average (27.8 vs. 14.3) and includes far more multi-application tasks (62.2% vs. 9.5%) compared to AndroidWorld. Second, MobileWorld extends beyond standard GUI manipulation by introducing novel task categories, including agent-user interaction and MCP-augmented tasks. To ensure robust evaluation, we provide snapshot-based container environment and precise functional verifications, including backend database inspection and task callback APIs. We further develop a planner-executor agentic framework with extended action spaces to support user interactions and MCP calls. Our results reveal a sharp performance drop compared to AndroidWorld, with the best agentic framework and end-to-end model achieving 51.7% and 20.9% success rates, respectively. Our analysis shows that current models struggle significantly with user interaction and MCP calls, offering a strategic roadmap toward more robust, next-generation mobile intelligence.

Data science and engineering workflows often span multiple stages, from warehousing to orchestration, using tools like BigQuery, dbt, and Airbyte. As vision language models (VLMs) advance in multimodal understanding and code generation, VLM-based agents could potentially automate these workflows by generating SQL queries, Python code, and GUI operations. This automation can improve the productivity of experts while democratizing access to large-scale data analysis. In this paper, we introduce Spider2-V, the first multimodal agent benchmark focusing on professional data science and engineering workflows, featuring 494 real-world tasks in authentic computer environments and incorporating 20 enterprise-level professional applications. These tasks, derived from real-world use cases, evaluate the ability of a multimodal agent to perform data-related tasks by writing code and managing the GUI in enterprise data software systems. To balance realistic simulation with evaluation simplicity, we devote significant effort to developing automatic configurations for task setup and carefully crafting evaluation metrics for each task. Furthermore, we supplement multimodal agents with comprehensive documents of these enterprise data software systems. Our empirical evaluation reveals that existing state-of-the-art LLM/VLM-based agents do not reliably automate full data workflows (14.0% success). Even with step-by-step guidance, these agents still underperform in tasks that require fine-grained, knowledge-intensive GUI actions (16.2%) and involve remote cloud-hosted workspaces (10.6%). We hope that Spider2-V paves the way for autonomous multimodal agents to transform the automation of data science and engineering workflow. Our code and data are available at https://spider2-v.github.io.

Computer-use agent (CUA) frameworks, powered by large language models (LLMs) or multimodal LLMs (MLLMs), are rapidly maturing as assistants that can perceive context, reason, and act directly within software environments. Among their most critical applications is operating system (OS) control. As CUAs in the OS domain become increasingly embedded in daily operations, it is imperative to examine their real-world security implications, specifically whether CUAs can be misused to perform realistic, security-relevant attacks. Existing works exhibit four major limitations: Missing attacker-knowledge model on tactics, techniques, and procedures (TTP), Incomplete coverage for end-to-end kill chains, unrealistic environment without multi-host and encrypted user credentials, and unreliable judgment dependent on LLM-as-a-Judge. To address these gaps, we propose AdvCUA, the first benchmark aligned with real-world TTPs in MITRE ATT&CK Enterprise Matrix, which comprises 140 tasks, including 40 direct malicious tasks, 74 TTP-based malicious tasks, and 26 end-to-end kill chains, systematically evaluates CUAs under a realistic enterprise OS security threat in a multi-host environment sandbox by hard-coded evaluation. We evaluate the existing five mainstream CUAs, including ReAct, AutoGPT, Gemini CLI, Cursor CLI, and Cursor IDE based on 8 foundation LLMs. The results demonstrate that current frontier CUAs do not adequately cover OS security-centric threats. These capabilities of CUAs reduce dependence on custom malware and deep domain expertise, enabling even inexperienced attackers to mount complex enterprise intrusions, which raises social concern about the responsibility and security of CUAs.

Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM systems can automate routine processes and enhance personalized service. However, deploying and evaluating these agents is challenging due to the lack of realistic benchmarks that reflect the complexity of real-world CRM tasks. To address this issue, we introduce CRMArena, a novel benchmark designed to evaluate AI agents on realistic tasks grounded in professional work environments. Following guidance from CRM experts and industry best practices, we designed CRMArena with nine customer service tasks distributed across three personas: service agent, analyst, and manager. The benchmark includes 16 commonly used industrial objects (e.g., account, order, knowledge article, case) with high interconnectivity, along with latent variables (e.g., complaint habits, policy violations) to simulate realistic data distributions. Experimental results reveal that state-of-the-art LLM agents succeed in less than 40% of the tasks with ReAct prompting, and less than 55% even with function-calling abilities. Our findings highlight the need for enhanced agent capabilities in function-calling and rule-following to be deployed in real-world work environments. CRMArena is an open challenge to the community: systems that can reliably complete tasks showcase direct business value in a popular work environment.