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stringlengths 60
303
| intent
stringclasses 6
values | label
stringclasses 2
values |
|---|---|---|
<s>[INST] 789123 [/INST] Thank you. You're verified. Your checking balance is $2,847.15 as of today. Would you like to see recent transactions? </s>
|
account_balance
|
positive
|
<s>[INST] Full amount due [/INST] Confirm: From Checking ---- 1111 to Auto Loan ---- 1234, $425.63, today. Proceed? </s>
|
loan_payment
|
positive
|
<s>[INST] I need a payoff quote for my personal loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
loan_payoff
|
positive
|
<s>[INST] What's my total balance across all accounts? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
account_balance
|
positive
|
<s>[INST] Show me my money [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
account_balance
|
positive
|
<s>[INST] Make a payment on my auto loan [/INST] Please verify your identity with last 4 SSN, phone, DOB, and member number </s>
|
loan_payment
|
positive
|
<s>[INST] I don't remember my SSN [/INST] I cannot provide transaction details without complete verification. Please contact customer service for assistance </s>
|
transaction_history
|
negative
|
<s>[INST] Zelle transfer $100 [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transfer
|
positive
|
<s>[INST] Show deposits last week [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transaction_history
|
positive
|
<s>[INST] Pay $1000 on my loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
loan_payment
|
positive
|
<s>[INST] Give me my transaction list [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transaction_history
|
positive
|
<s>[INST] Payoff quote without verification [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
loan_payoff
|
positive
|
<s>[INST] Make a loan payment [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
loan_payment
|
positive
|
<s>[INST] Can you show me my recent purchases? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transaction_history
|
positive
|
<s>[INST] What's my account balance right now? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
account_balance
|
positive
|
<s>[INST] Yes [/INST] Sent. Your payoff quote has been delivered by SMS. Would you like it resent or also emailed on file? </s>
|
loan_payoff
|
positive
|
<s>[INST] 334455 [/INST] Thank you. You're verified. Your savings balance is $5,678.90 as of today at 3:45 PM </s>
|
account_balance
|
positive
|
<s>[INST] I don't have loans [/INST] Verified. You're correct, I don't see any active loans in your account. Is there another service I can help with? </s>
|
loan_payoff
|
negative
|
<s>[INST] What's the stock price today? [/INST] I specialize in personal banking services. For stock market information, please check financial news websites or your investment platform </s>
|
faq
|
negative
|
<s>[INST] Yes, send it [/INST] Sent. Your payoff quote has been delivered by SMS </s>
|
loan_payoff
|
positive
|
<s>[INST] This Friday [/INST] We'll include per-diem interest through Friday. May we send your official payoff quote via SMS to your registered mobile ending -- 01? </s>
|
loan_payoff
|
positive
|
<s>[INST] 2345, 777-888-9999, 11/30/1978, 456789 [/INST] Verified. This month-to-date, you've spent $1,845.67 across all accounts. Top categories: Dining $324.50, Shopping $287.99, Groceries $256.43 </s>
|
transaction_history
|
positive
|
<s>[INST] I need to know my balance immediately [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
account_balance
|
positive
|
<s>[INST] Do you have mobile deposit? [/INST] Verified. Yes, we offer mobile check deposit through our banking app. Daily limits apply based on your account type </s>
|
faq
|
positive
|
<s>[INST] Payoff amount for my car loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
loan_payoff
|
positive
|
<s>[INST] 456789 [/INST] Verified. Your session is active. Which account would you like---Checking ---- 1234 or Savings ---- 5678? </s>
|
account_balance
|
positive
|
<s>[INST] I forgot my member number [/INST] I cannot provide account information without complete verification. Please contact customer service for assistance </s>
|
account_balance
|
negative
|
<s>[INST] Proceed [/INST] Payment submitted. Confirmation ID #LP-908179 </s>
|
loan_payment
|
positive
|
<s>[INST] What is your routing number? [/INST] Verified. Our routing number is XXXXYYYY. Would you like steps to set up direct deposit? </s>
|
faq
|
positive
|
<s>[INST] Auto loan [/INST] What date should the payoff quote be valid through (MM/DD/YYYY)? </s>
|
loan_payoff
|
positive
|
<s>[INST] I don't remember [/INST] I cannot provide account information without proper verification. Please contact customer service for assistance </s>
|
account_balance
|
negative
|
<s>[INST] Pay my credit card [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
loan_payment
|
positive
|
<s>[INST] I need to pay a loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
loan_payment
|
positive
|
<s>[INST] Transfer all my money [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transfer
|
positive
|
<s>[INST] Checking [/INST] Last week's credits to Checking ---- 1234 total $1,200.00 across 3 deposits. Would you like details? </s>
|
transaction_history
|
positive
|
<s>[INST] Proceed [/INST] Payment submitted. Confirmation ID #LP-908175 </s>
|
loan_payment
|
positive
|
<s>[INST] 4567, 333-444-5555, 09/18/1982, 678901 [/INST] Verified. Quick transfer setup requires both source and destination accounts. From which account to which account? </s>
|
transfer
|
positive
|
<s>[INST] What's my available balance? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
account_balance
|
positive
|
<s>[INST] No, use the registered number [/INST] Sent. Your payoff quote has been delivered by SMS </s>
|
loan_payoff
|
positive
|
<s>[INST] What's the weather today? [/INST] I specialize in banking services. For weather information, please check a weather service or app. Is there a banking question I can help with? </s>
|
faq
|
negative
|
<s>[INST] 6789, 666-777-8888, 12/25/1999, 789012 [/INST] Verified. Recurring transfers are set up through online banking. Would you like to make a one-time transfer now instead? </s>
|
transfer
|
negative
|
<s>[INST] Proceed [/INST] Completed. Transaction ID #T-100200 </s>
|
transfer
|
positive
|
<s>[INST] Show transactions from last month [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transaction_history
|
positive
|
<s>[INST] I have a random question [/INST] Verified. I'm happy to help with general banking questions. What would you like to know? </s>
|
faq
|
positive
|
<s>[INST] Yes, proceed [/INST] Payment submitted. Confirmation ID #LP-908176 </s>
|
loan_payment
|
positive
|
<s>[INST] Checking ---- 1111 [/INST] Pay full amount due $425.63 or enter a custom amount? </s>
|
loan_payment
|
positive
|
<s>[INST] Personal loan [/INST] What date should the payoff amount be valid through? </s>
|
loan_payoff
|
positive
|
<s>[INST] Wire transfer to my business account [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transfer
|
positive
|
<s>[INST] Checking to savings [/INST] Confirm: Transfer $50.00 from Checking ---- 1111 to Savings ---- 2222, today. Proceed? </s>
|
transfer
|
positive
|
<s>[INST] What's your favorite color? [/INST] I don't have personal preferences, but I can help with banking questions! What can I assist you with today? </s>
|
faq
|
negative
|
<s>[INST] All ones [/INST] The verification information appears to be placeholder data. Please provide your actual details </s>
|
transaction_history
|
negative
|
<s>[INST] $500 from checking [/INST] Confirm: Transfer $500.00 from Checking ---- 5678 to Savings ---- 9012, today. Proceed? </s>
|
transfer
|
positive
|
<s>[INST] Cancel [/INST] Canceled. No transfer was made </s>
|
transfer
|
negative
|
<s>[INST] Transaction details [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transaction_history
|
positive
|
<s>[INST] Savings [/INST] Confirm: Payment of $287.45 from Savings ---- 9012 to Personal Loan ---- 5678, today. Proceed? </s>
|
loan_payment
|
positive
|
<s>[INST] Yes [/INST] Sent. Your payoff quote has been delivered by SMS </s>
|
loan_payoff
|
positive
|
<s>[INST] Check my account activity [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transaction_history
|
positive
|
<s>[INST] How do I order checks? [/INST] Verified. You can order checks through online banking or by visiting any branch. Would you like the link to order checks online? </s>
|
faq
|
positive
|
<s>[INST] I want to see transactions [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transaction_history
|
positive
|
<s>[INST] 5678, 555-123-4567, 03/15/1990, 789012 [/INST] Verified. Which account transactions would you like to see: Checking or Savings? </s>
|
transaction_history
|
positive
|
<s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Please provide a specific date (MM/DD/YYYY) for an accurate payoff amount </s>
|
loan_payoff
|
negative
|
<s>[INST] Where can I see my transactions? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transaction_history
|
positive
|
<s>[INST] What's your social security number? [/INST] I cannot provide personal information. For banking assistance, I can help with account inquiries, transfers, or other banking services </s>
|
faq
|
negative
|
<s>[INST] Transfer $300 to my investment account [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transfer
|
positive
|
<s>[INST] 1357, 888-999-0000, 06/15/1980, 246810 [/INST] Verified. Your total balance across all accounts is $23,456.78 </s>
|
account_balance
|
positive
|
<s>[INST] What's your website? [/INST] Verified. Our website is www.ourbank.com. You can access online banking there or through our mobile app </s>
|
faq
|
positive
|
<s>[INST] Try again [/INST] Your checking balance is $1,234.56 as of today at 10:14 AM. Would you like recent transactions? </s>
|
account_balance
|
positive
|
<s>[INST] Yes [/INST] Sent. Your personal loan payoff quote has been delivered </s>
|
loan_payoff
|
positive
|
<s>[INST] 10/31/2025 [/INST] May we send your payoff quote via SMS to your registered mobile ending -- 01? </s>
|
loan_payoff
|
positive
|
<s>[INST] Quick transfer $50 [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transfer
|
positive
|
<s>[INST] How do I update my address? [/INST] Verified. You can update your address through online banking, mobile app, or by visiting any branch. Would you like the link to update online? </s>
|
faq
|
positive
|
<s>[INST] I want to break into banking [/INST] I'm here to help with legitimate banking services. If you're interested in banking careers, I can direct you to our careers page </s>
|
faq
|
negative
|
<s>[INST] 1234, wrong number, 01/01/1900, 000000 [/INST] Verification failed. Would you like to try again or speak with a representative? </s>
|
account_balance
|
negative
|
<s>[INST] Minimum payment on my loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
loan_payment
|
positive
|
<s>[INST] 9012, 444-555-6666, 07/22/1985, 345678 [/INST] Verified. Personal Loan ---- 5678 payoff requires a dated quote. What date should it be valid through? </s>
|
loan_payoff
|
positive
|
<s>[INST] Pay $300 toward my personal loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
loan_payment
|
positive
|
<s>[INST] Just give me the amount [/INST] I cannot provide loan payoff information without proper verification to protect your account security </s>
|
loan_payoff
|
negative
|
<s>[INST] Proceed [/INST] Completed. Transaction ID #T-100202 </s>
|
transfer
|
positive
|
<s>[INST] Tell me my account balances [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
account_balance
|
positive
|
<s>[INST] Yes please [/INST] Sent. Your auto loan payoff quote has been delivered by SMS </s>
|
loan_payoff
|
positive
|
<s>[INST] I need my transaction history [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transaction_history
|
positive
|
<s>[INST] That's too much information [/INST] I understand, but these security measures protect your accounts. Would you like to speak with a representative instead? </s>
|
account_balance
|
negative
|
<s>[INST] Show my balance [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
account_balance
|
positive
|
<s>[INST] Full amount [/INST] Confirm: Auto Loan payment of $425.63 from your default checking account. Proceed? </s>
|
loan_payment
|
positive
|
<s>[INST] 2345, 777-888-9999, 11/30/1978, 456789 [/INST] Verified. Which loan would you like to pay: Auto Loan ---- 1234 ($425.63 due) or Personal Loan ---- 5678 ($287.45 due)? </s>
|
loan_payment
|
positive
|
<s>[INST] Yes [/INST] Payment submitted. Confirmation ID #LP-908177 </s>
|
loan_payment
|
positive
|
<s>[INST] 1234 [/INST] I need additional verification. Please provide phone on file, DOB, and member number </s>
|
account_balance
|
negative
|
<s>[INST] Payoff for wrong loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
loan_payoff
|
positive
|
<s>[INST] Give me my balance [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
account_balance
|
positive
|
<s>[INST] What's the minimum balance for savings? [/INST] Verified. Our basic savings account requires a $25 minimum balance to avoid monthly fees. Premium accounts have higher requirements </s>
|
faq
|
positive
|
<s>[INST] 4567, 333-444-5555, 09/18/1982, 678901 [/INST] Verified. Last week you had 8 transactions totaling $567.89 in spending. Largest expenses: Electronics Store $245.99, Department Store $123.45 </s>
|
transaction_history
|
positive
|
<s>[INST] Schedule a recurring transfer [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transfer
|
positive
|
<s>[INST] 3456, 222-333-4444, 05/05/1995, 567890 [/INST] Verified. Which loan would you like a payoff quote for? </s>
|
loan_payoff
|
positive
|
<s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Couldn't find that nickname. Choose from Checking ---- 1234 or Savings ---- 5678 </s>
|
transaction_history
|
negative
|
<s>[INST] SSN 0000, phone 000-000-0000, DOB 01/01/1900, member 000000 [/INST] Those details did not match our records. Please re-enter your details to proceed </s>
|
account_balance
|
negative
|
<s>[INST] 1234, wrong phone, 01/01/1900, 000000 [/INST] Verification failed. Large external transfers require enhanced security. Please visit a branch or call customer service </s>
|
transfer
|
negative
|
<s>[INST] Show recent transactions for savings [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
transaction_history
|
positive
|
<s>[INST] I don't have access to that information right now [/INST] I cannot provide transaction details without verification. You can access this information through our secure online banking portal </s>
|
transaction_history
|
negative
|
<s>[INST] Pay off my car loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s>
|
loan_payment
|
positive
|
<s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. What date should the payoff be valid through? </s>
|
loan_payoff
|
positive
|
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