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fastino
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fast-decisions

input stringlengths 490 1.43k	output dict
[policy] The Meadowbrook Clinic appointment assistant may assist with booking, changing, or confirming routine consultations and provide documents about standard pre-visit requirements. It must escalate requests involving medical emergencies, medication refills, billing corrections, or interactions that require a licen...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The campus travel desk assistant may explain university flight-booking rules, baggage allowances, check-in procedures, and standard seat options, but it must transfer cancellation disputes, compensation claims, safety concerns, and requests for a human agent. [user] Sorry to ask something unusual, but could my...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The campus help assistant may explain library access, routine housing procedures, meal-plan rules, parking permits, and standard appeal steps, but it must transfer formal disputes, requests to overturn an official decision, safety matters, and requests for a live staff member. [user] Sorry this is a bit unusua...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The clinic scheduling assistant may help patients locate and book routine appointments, change existing bookings, explain pre-visit instructions, and provide hours of operation; transfer requests involving clinical advice, urgent symptoms, billing concerns, or questions about a medical professional's judgment....	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Northbridge Campus Help assistant may explain student-record correction procedures, identify the correct registrar form, provide office hours, and describe appointment-booking steps, but it must transfer angry complaints, disputes requiring staff review, and requests for a human representative. [user] Coul...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the campus help assistant for the university bookstore. Your tasks include providing information on store hours, return policies, textbook availability, and assisting with online order tracking. You must transfer any inquiries about campus IT services, financial aid questions, or urgent account access ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Crescendo Bank assistant may outline how to initiate a dispute for unauthorized transactions, clarify overdraft policies, and provide steps to update contact information; however, requests for loan appeals, fee waivers, or escalation to a specialist must be transferred. [user] Hi, I found two ATM withdrawa...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The clinic assistant can reschedule appointments and explain preparation steps but must transfer billing disputes, urgent health issues, and requests for a clinician. [user] I'm getting really frustrated because the system keeps pushing my dental cleaning too late in the month. Actually, hold on—I want to swit...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The HorizonFly airline assistant is able to assist with general inquiries, baggage guidelines, seat upgrades, check-in information, and outlining fare rules; requests involving flight cancellations, compensation due to disruptions, safety incidents, or a direct ask for a live agent must be transferred. [user] ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The bank assistant can provide information about updating personal details, explain standard overdraft procedures, and help clients navigate basic account services. However, it must escalate account closure requests, fraud allegations, disputes over charges, or any demand for human intervention. [user] I've be...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The shop assistant can provide information about product availability, store hours, and return policies, and can update delivery addresses before an order is shipped. If a record or transaction error cannot be addressed directly by the assistant, or if the user asks to be contacted later, the request must be p...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Campus Help Desk assistant can provide guidance on accessing campus Wi-Fi, resetting student portal passwords, and locating campus event schedules, but it must transfer any incident involving data breaches, account lockouts due to suspicious activity, or requests for dean-level intervention. [user] So let ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Maplebridge Clinic scheduling assistant may check appointment availability, confirm whether a visit type requires advance preparation, explain scheduling deadlines, and help patients move routine appointments. It must transfer prescription questions, symptom or diagnosis discussions, billing matters, urgen...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The clinic scheduling assistant can assist with standard appointment bookings, rescheduling, basic visit preparation instructions, and clinic hours information; it must hand off queries involving billing errors, prescription issues, urgent medical concerns, or requests to modify personal health records. [user]...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The BlueMoss Shop assistant may help customers understand product features, locate in-stock items, explain ordering procedures, and update order details, but it must transfer account closures, payment disputes, refund requests, cancellations, and callback requests to a specialist. [user] The account sign-up pr...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Bellwether Market shop assistant may explain product availability, order status, returns, delivery options, and account settings, but it must transfer reports of dangerous products, injuries, threatened harm, payment disputes, and requests for a human representative. [user] Hi, I’m trying to finish the rep...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Mendwell Clinic assistant may help with routine appointment scheduling, send reminders, explain what to expect before a visit, and update non-urgent patient details. It must transfer cases involving medical advice, prescription requests, cancellations due to illness, or requests to speak directly with clin...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Cobalt City Services assistant. You may explain recycling rules, collection calendars, and how to report a missed pickup; transfer billing disputes, infrastructure complaints, legal matters, and requests for a live representative. [user] Thanks for explaining the permit steps! I need the routine pr...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Hillcrest Campus Assistance bot. You may advise students regarding event room reservations, explain campus parking policies, and provide information on ID card replacements; you must transfer exceptions to campus regulations, requests needing campus security approval, or conversations requesting in...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The airline assistant can update personal details on file, explain boarding gate assignments, and provide same-day flight change instructions, but must transfer all complaints involving lost items, angry or escalated travelers, or requests for live assistance. [user] After being told twice that my frequent fly...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The North Quay Campus Help assistant may explain enrollment deadlines, service-desk procedures, and how to submit routine housing requests, but it must transfer account disputes, exceptions to university decisions, and requests requiring an authorized staff review. [user] I am trying to finish my residence reg...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the SkyHarbor Airlines support assistant. You may explain baggage allowances, check-in steps, seat-map rules, and general airport information. You cannot alter passenger records, reissue tickets, process refunds or credits, handle irregular-operation exceptions, or connect a booking to a loyalty accoun...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Northbridge Campus Help assistant. You may explain routine campus services, library hours, classroom locations, parking rules, and how to access student portals; transfer medical concerns, disciplinary matters, financial-aid appeals, and requests for a live representative. [user] I have been trying...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Harborline Bank assistant can clarify transaction history details, explain fee structures, and assist with updating personal information. It cannot process complaints about unauthorized transactions, initiate disputes, or handle fraud reports; those must be escalated to a human agent. [user] Earlier today,...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The airline assistant may explain ticket fare rules, provide baggage policy details, and assist with routine check-in procedures, but must transfer claims regarding denied boarding, unresolved flight delays, complaints about compensation eligibility, or conversations where a traveler wants a manager or a human...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The clinic scheduling assistant handles appointment bookings, reschedules routine check-ups, instructs patients on preparation requirements, and provides clinic operating hours. It must transfer conversations regarding urgent medical conditions, prescription inquiries, billing disagreements, or when a clinicia...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Willowmere Shop assistant can explain product details, store hours, delivery estimates, and general return rules, but it must transfer account-specific access problems, payment disputes, failed orders, and requests for a callback. [user] My clinic uniform order ZM-4821 still shows “processing” even though ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Midtown Health Group scheduling assistant can help patients select appointment times, provide check-in instructions, and explain routine forms, but must transfer urgent clinical concerns, medication refills, insurance disputes, and conversations where a human specialist is needed. [user] I wanted to double...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Canopy Campus Services assistant may provide information about facility hours, explain campus recycling guidelines, and help report routine maintenance issues. It must transfer cases involving billing appeals, legal complaints, emergency situations, or requests for review by a human staff member. [user] I'...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Skybridge Campus Help assistant. You may explain airport-shuttle routes between campus housing and regional airports, list departure times, clarify luggage limits, and compare the university shuttle with public airport coaches. You must transfer complaints about missed transport, refund requests, a...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Horizon City Services assistant can provide details on regular waste collection times, specify which materials are compatible with various disposal bins, and instruct residents on how to request additional recycling containers; requests about payment discrepancies, zoning appeals, or managing complaints wi...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Cedarbrook City Services virtual assistant. You may provide residents with schedules for waste collection, clarify sorting rules for recyclables, and guide on how to report missed pickups; however, you must transfer any inquiries about billing disputes, street maintenance, complaints involving city...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The airplane assistant can help explain baggage limits, seat choice options, boarding procedures, and general flight details, but must transfer safety alerts, flight cancellations, baggage loss claims, or any demand for direct contact with a staff member. [user] I’m referencing booking AB4D9J under the name Bl...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Harborline Bank assistant may explain checking and savings features, clarify posted service charges, describe standard transfer limits, and provide instructions for updating a mailing address or recovering access through the normal sign-in process. It must transfer suspected fraud, payment disputes, accoun...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Harborline Bank chatbot can clarify transaction histories, help update personal details, and outline standard account fees but must transfer any inquiries relating to fraud reports, disputed charges, account closures, or requests for direct human assistance. [user] I noticed in my account summary that a re...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The clinic scheduling assistant may help with booking, rescheduling, and cancelling appointments, explain prep instructions for routine checkups, and outline clinic hours, but must transfer prescription refills, medical emergencies, billing issues, or anything needing clinical expertise. [user] I realize my fl...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the campus help desk assistant. You may answer questions about library opening hours, campus shuttle schedules, printing availability, and Wi-Fi connectivity; transfer issues about account access, lost items, or urgent safety concerns. [user] I can’t believe this! I’ve been told the library is supposed...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Westvale Bank assistant is allowed to provide explanations for recent account activity, instruct how to update contact information, and clarify overdraft procedures, but must hand off issues involving suspected fraud, billing errors, or requests for human help. [user] Earlier today I got a notification say...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Meridian Bank virtual assistant may provide explanations about debit card replacement steps, review recent ATM transactions, and help with updating communication preferences; refer requests involving wire transfer errors, lost funds, loan applications, or escalation to a live branch representative. [user] ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] As the Harborline Bank assistant, you can guide customers through setting up new accounts, provide current interest rate information, and help reset login credentials. However, you must transfer calls regarding fraud investigations, loan applications, or detailed transaction disputes to a live agent. [user] I'...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Cobalt City Services assistant handles inquiries about park opening hours, recycling drop-offs, and event permits, but it must transfer complaints, legal issues, or requests requiring a city official. [user] I'm trying to figure out if the downtown park staging area is open for rehearsals this weekend, but...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Rivermere City Services assistant may explain how to request a residential parking permit, list required documents, and describe online application steps, but it must transfer disputes, enforcement appeals, street-safety complaints, and requests for a live representative. [user] Honestly, I just need the r...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The airline assistant may clarify baggage policies, check seat assignments, provide booking details, and assist with digital check-in. All safety or security concerns, flight emergencies, or requests for a live agent must be transferred immediately. [user] I am currently at Gate 12 for the evening Lingaro Airw...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Harborline University Campus Banking assistant can help students with routine inquiries such as checking account balances, understanding tuition payment deadlines, and explaining how to set up direct deposit for work-study earnings. However, it must transfer requests involving suspected account breaches, u...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the campus support assistant. You may provide information about library hours, directions to classrooms, installation instructions for campus software, and details about printing services. You must transfer requests involving urgent safety issues, campus property damage reports, and situations requirin...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The airline assistant is authorized to provide information about baggage limits, flight boarding procedures, seat upgrades, and basic itinerary details, but it must transfer any situation involving flight cancellations, compensation requests, safety issues, or if the passenger explicitly asks to speak with a h...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the BrightBasket shop assistant. You may explain return windows, gift-card rules, product availability, delivery estimates, and general steps for updating an order, but you must transfer account-specific refund decisions, disputed payments, damaged-item claims, and requests to speak with a person. [use...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Greenfield Shop assistant. You may provide information about store hours, product availability, and return policies. Transfers must be made if the user requests to speak to a manager or complains about a defective item that requires replacement. [user] Sorry to bother you, but I need some clarifica...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Cobalt City Services assistant. You may give info about trash collection schedules, recycling rules, and instructions for missed pickups; transfer requests relating to urgent safety hazards, billing disagreements, street repairs, or those requiring a live city official. [user] Hello, I'm reaching o...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The airline assistant is permitted to clarify seat upgrade procedures, display allowed carry-on item dimensions, give directions for web check-in, and explain minor schedule adjustments. It must transfer requests for ticket changes, refunds, lost baggage claims, and any instance where the traveler asks for a h...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Northbridge Campus Clinic assistant can help students book, move, or prepare for routine appointments and explain clinic hours, but it must transfer urgent symptoms, safety concerns, prescription matters, billing issues, and requests needing a clinician or human staff member. [user] About the thing above: ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The HelioMart virtual assistant can answer questions about store hours, product availability, order tracking, and return instructions, but should transfer all requests about payment corrections, disputed transactions, damaged items, personalized recommendations, or when a customer clearly requests human help. ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] As the CentraCity Services assistant, you may explain rules for street parking, public recycling drop-off schedules, and how to register for resident parking permits; transfer calls for personal ticket disputes, legal inquiries, city payroll issues, or requests to speak to a supervisor. [user] I received a war...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Harborline Bank assistant is permitted to guide users through updating account preferences, checking balance details, and clarifying routine fee structures. It should hand off interactions involving suspected fraud, closures, complicated disputes, or when the user insists on speaking with a human agent. [u...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Palmetto Shop assistant. You can explain product return policies, provide size chart information, and help locate items in stock. Transfer matters involving payment disputes, shipment delays, product defects, or any request for personal assistance. [user] I see that my last order number PS-485216 h...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The shop assistant may explain product specifications, availability, delivery estimates, returns, and ordinary order changes, but it must transfer safety incidents, suspected defective products causing injury or damage, charge disputes, and requests for a live representative. [user] Can you confirm whether ord...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] As the Willowview Clinic appointment assistant, you can help patients book, change, or cancel standard check-ups and specialist consultations and clarify location details. Any requests involving urgent care, questions about prescriptions, insurance matters, or resolving clinical decisions must be transferred t...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The campus shop assistant can provide details on product availability, explain return policies, and guide on payment options but must transfer any issues related to defective products, cancellations after purchase, or requests for a live staff member. [user] Could you confirm whether the campus bookstore still...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] This airline assistant can provide general information about flight schedules, baggage policies, and seat selection procedures, but must hand off any requests involving ticket refunds, itinerary changes, loyalty account updates, or talking to a human representative. [user] Hello, I have a ticket for flight JW4...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The campus health scheduler may assist with routine appointment bookings, rescheduling of non-urgent visits, providing office location and hours, and explaining required check-in steps. It must transfer situations involving acute symptoms, prescription requests, cancellations due to medical emergencies, or spe...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The clinic assistant can schedule appointments, provide preparatory instructions for visits, and inform about doctor availability. Requests involving billing inquiries, medical advice, complaint resolution, or speaking to a human must be transferred. [user] I was told earlier by your bot that "Wednesday at 3 P...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The shop assistant can explain product specifications, guide users through online ordering, confirm store opening times, and handle non-urgent delivery status requests, but anything safety-related, urgent complaints, payment failures, or requests to interact with a human must be handled by an agent. [user] My ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The campus help assistant may guide students through registering for classes, explain campus map directions, and provide information on event sign-ups, but must transfer requests for record corrections, transcript changes, or administrative exceptions to a human staff member. [user] Could you please help me co...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Riverbend Clinic virtual assistant may assist with scheduling and rescheduling appointments, explain standard check-in processes, provide location details, and outline general preparation instructions for routine visits. It must transfer requests regarding prescriptions, insurance problems, urgent medical ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Harborline Bank assistant offers explanations on account terms, guides on resetting passwords, and instructions for setting up direct deposits; it must escalate disputes, suspicious activity reports, account closures, or requests to talk with a live representative. [user] I've been told my payment for my a...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Sterling Horizon Bank assistant. You may help customers understand savings account types, explain how to retrieve paper statements, and provide instructions for updating address information; transfer requests regarding suspected account fraud, unauthorized wire transfers, legal document requests, o...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The clinic scheduling assistant may assist with setting appointment times, rescheduling routine check-ups, clarifying preparation guidelines, and offering clinic location information. However, it must transfer inquiries about urgent symptoms, medication advice, billing questions, or requests to speak directly ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Harborline Bank assistant may explain fees, card features, and security steps, but account-specific access problems, transaction disputes, and requests for staff review must be transferred. [user] Hi, about the thing above: my campus stipend card still says “restricted,” so I cannot pay for books. Could yo...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The airline assistant is permitted to provide details on check-in procedures, baggage rules including size and weight limits, and standard boarding processes. It must transfer any issues involving itinerary changes, flight delays or cancellations, complaints about travel disruptions, or requests explicitly ask...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The airline assistant can assist with flight status inquiries, provide cabin baggage policies, explain mobile check-in procedures, and clarify allowed travel documents, but must hand off cancellation requests, compensation matters, safety issues, or requests for live assistance. [user] I just want to confirm t...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The campus scheduling assistant can help students book, move, or prepare for routine advising and tutoring appointments, explain office hours, and list accessible rooms. It must transfer urgent safety concerns, threats, medical emergencies, conduct reports, and requests for a human coordinator. [user] Thanks, ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Larkspur Market shop assistant. You may explain product details, check order status, guide customers through exchanges for eligible items, and correct basic delivery or account information when the standard form allows it. You must transfer payment disputes, suspected fraud, policy exceptions, and ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The campus help assistant may provide information about campus facilities, operating hours, room reservations, and general usage guidelines. Requests regarding academic record corrections, student complaints about service quality, financial transactions, or appeals must be transferred to a university represent...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Cobalt City Services assistant explains collection schedules, recycling rules, and missed-pickup reports, but urgent hazards, accessibility exceptions, and requests for human review must be transferred. [user] The crews keep contradicting each other about my cracked glass bin beside 42 Zinnia Row—one messa...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The shop assistant can provide information about the status of orders, explain return policies, and help update delivery addresses. Requests involving payment disputes, order cancellations after shipping, or complaints requiring supervisor intervention must be transferred. [user] Could you please explain why m...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] This city services assistant provides information about waste collection schedules, recycling guidelines, and how to submit reports for missed pickups, but any requests involving personalized account details, payment disputes, or legal matters must be transferred to a human agent. [user] Could you tell me exac...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The city services assistant can help with parking permit applications, recycling schedule information, and report potholes but must transfer requests for legal disputes, emergency repairs, or billing clarification. [user] Hello, I wanted to update my street cleaning permit as the license plate on the applicati...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Northbridge Campus Services assistant. You may explain residence-hall recycling schedules, accepted materials, bin locations, and how to submit a missed-collection report; transfer billing disputes, facility hazards, legal matters, and requests for a live city representative. [user] Hi, could you c...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Cobalt City Services assistant. You may explain refuse-collection schedules, tell residents which materials belong in recycling, and provide instructions for reporting a missed pickup; transfer requests about billing disputes, street repairs, legal complaints, or a live city representative. [user] ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The campus help assistant may answer questions about academic programs, campus directions, faculty office hours, and general student services but must transfer record updates, password resets, access issues with personal accounts, and all requests needing a human advisor. [user] Sorry, circling back about the ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The city services assistant may provide details on recycling pickup schedules, how to report streetlight outages, and explain parking permit application processes, but must transfer noise ordinance violations, disputes over property assessments, and all requests requiring direct human intervention. [user] I've...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the campus help assistant dedicated to scheduling student appointments for mental health counseling, academic advising, and wellness center services. You may provide available slots, reschedule existing bookings, and share general preparation advice. However, you must transfer any requests related to f...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Larkspur Campus Shop assistant. You may explain product availability, order status, return-window rules, and instructions for correcting shipping or billing details before fulfillment. You must transfer requests for refunds already issued, payment disputes, damaged-item claims requiring review, or ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The airline assistant may provide information on baggage policies, flight schedules, seat upgrades, and boarding procedures. It must transfer requests related to ticket cancellations, customer complaints regarding safety, compensation claims, and any direct requests for human assistance. [user] I just booked f...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Asterlane Shop assistant may provide details about store membership benefits, order tracking, product return procedures, and explain billing cycles. Requests about payment disputes, account history corrections, or those for a human clerk must be transferred immediately. [user] I’m trying to see if I can st...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] As the Arborfield Municipal Service assistant, you may help residents clarify trash and recycling schedules, explain what to do with household hazardous materials, and submit corrections to address records for waste pickup. Requests about missed pickups, fee disputes, or contacting a live city representative m...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] Harborline Bank support can explain fees, review transaction details, and guide customers through updating contact information, but exceptions, account closures, disputes, and specialist review require transfer. [user] Sorry, I know this may be unusual. Please explain the monthly fee and update my mailing addr...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The municipal shop assistant can provide information about store hours, help locate items, and explain return policies; it must transfer complaints about damages during delivery, billing disputes, or requests for a live human representative. [user] Sorry to bother you, but yesterday my delivery was left on the...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The airline support agent is permitted to assist with check-in guidance, outline baggage dimensions and fees, describe aircraft amenities, and provide general information about schedule changes; urgent safety concerns and requests involving official travel record modifications or human attendants must be trans...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Larkspur Market shop assistant. You may explain return-window rules, check order status, describe product eligibility for exchanges, and provide store-policy guidance. You must transfer payment disputes, damaged-item claims requiring investigation, charge concerns, and requests to speak with a huma...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] JetLines assistant may clarify baggage policies, outline check-in steps, provide flight status, and explain how to select or change seats, but must transfer requests for flight changes, refund claims, safety incidents, or connection to human support. [user] Hi, I’m travelling on JL8259 (“The Cloud Hopper”) tom...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Harborline Bank assistant may explain routine account procedures, standard fees, card-locking steps, and how to update profile details, but it must transfer suspected fraud, disputed transactions, compromised credentials, urgent account-security concerns, and requests for a human specialist. [user] My mobi...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The campus help assistant can explain appointment booking steps, update location details, and share instructions for visiting student health services, but must transfer prescription renewals, billing issues, and urgent clinical questions to a human representative. [user] I had to skip my annual health screenin...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The clinic scheduling assistant may help patients find appointment times, reschedule routine visits, explain preparation instructions, and provide clinic hours, but it must transfer urgent medical concerns, prescription questions, billing disputes, and requests requiring a clinician. [user] So, according to yo...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Rivermark City Services assistant. You may explain residential waste-collection rules, publish regular pickup schedules, and describe how to submit a missed-collection report; you must transfer requests for account-specific changes, billing adjustments, service exceptions, complaints, or a live mun...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] You are the Crestline Shop support assistant. You may explain warranty coverage, track orders, and provide return instructions for damaged items; transfer requests concerning payment disputes, denied refund claims, or when asked for a supervisor. [user] My prepaid card keeps being rejected every time I attempt...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The clinic scheduling assistant may assist patients in booking standard follow-up appointments, changing routine checkup times, and providing instructions on pre-visit preparations, but must transfer urgent symptom reports, prescription queries, billing discussions, and clinician consultations. [user] Could yo...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The campus help assistant may guide students on using the library's online reservation system, provide directions to campus facilities, and explain how to request academic transcripts online; however, it must transfer any inquiries about lost financial aid documents, grade disputes, or requests for exceptions ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The Cobalt City Services assistant handles inquiries about waste collection schedules, recycling sorting rules, and reporting missed pickups. Requests involving billing issues, street repairs, legal claims, or direct contact with city officials are transferred. [user] Your bot says, "I can help with recycling ...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "yes" ], "labels": [ "yes", "no" ], "multi_label": false } ] }
[policy] The shop support assistant may help with product availability, order status, return instructions, and store hours, but it must transfer payment failures, refund disputes, special promotional eligibility, or requests for a manager. [user] After speaking with two different reps, I'm still not sure if I can chang...	{ "classifications": [ { "task": "should_handoff", "true_label": [ "no" ], "labels": [ "yes", "no" ], "multi_label": false } ] }

Fast Decisions

The classification suite behind GLiNER2.5-Decide. Seventeen domains, one file each. Every row is a document plus the decisions a product has to make: the task name, the candidate labels, and the gold label. One call can carry several heads. Single-label heads have one gold string. Multi-label heads list every label that applies.

This release is the development split: 100 examples per domain, 1,700 rows. The test split, 300 per domain, is held out. The numbers below are that held-out split. Do not report a score computed on the files in this repo as the benchmark.

This suite is not a general-purpose exam. There is no reasoning trace and no open answer. It is operational decisions: customer and banking intent, travel and clinic requests, review sentiment, document type, email and ticket routing, human handoff, and ordinal or yes/no gates.

Schema

Every row has this shape:

{
  "input": "<free text>",
  "output": {
    "classifications": [
      {
        "task": "<head name>",
        "true_label": [
          "<gold label(s)>"
        ],
        "labels": [
          "<label>",
          "..."
        ],
        "multi_label": false
      }
    ]
  }
}

true_label is always a list of strings, even for single-label heads.
labels is the full candidate set for that head — pass it to your model as-is; do not shuffle out the gold label.
Rows are classification only. There is no entity field.
Ordinal heads (0–5, 0–10) use string digits, not integers.

Domains

File	Domain	Group	Heads	Multi-label heads	Rows
`support_intent.jsonl`	Commerce support intent	commerce	1	—	100
`support_topic.jsonl`	Commerce support topic	commerce	1	—	100
`document_type.jsonl`	Document type	records	1	—	100
`review_sentiment.jsonl`	Review sentiment	reviews	1	—	100
`agent_handoff.jsonl`	Assistant handoff	assistants	1	—	100
`email_triage.jsonl`	Email triage	workplace	4	—	100
`ticket_route.jsonl`	Commerce ticket route	commerce	3	—	100
`product_feedback.jsonl`	Product feedback	commerce	2	`product_area`	100
`banking_intent.jsonl`	Banking intent	finance	1	—	100
`clinic_request.jsonl`	Clinic request	health	2	—	100
`travel_request.jsonl`	Travel request	travel	1	—	100
`news_topic.jsonl`	News topic	news	1	—	100
`paper_field.jsonl`	Paper field	science	1	—	100
`sports_recap.jsonl`	Sports recap	sports	3	—	100
`restaurant_review.jsonl`	Restaurant review	food	2	`aspects`	100
`benefits_request.jsonl`	Benefits request	civic	2	—	100
`screen_tags.jsonl`	Screen tags	entertainment	2	`genres`	100

Total: 1,700 rows across 17 files, 100 rows each.

Task heads and label sets

Full label inventory per head. Use these exact strings as the candidate set at inference time.

support_intent — Commerce support intent (commerce)

intent: order_status, refund_request, cancel_subscription, update_payment, login_problem, password_reset, shipping_delay, missing_item, damaged_item, change_address, … (+18 more)

support_topic — Commerce support topic (commerce)

topic: billing, account_access, shipping, returns, technical_outage, onboarding, integrations, security, compliance, pricing, … (+2 more)

document_type — Document type (records)

doc_type: invoice, receipt, contract, resume, bank_statement, clinical_note, syllabus, news_article, lease, research_abstract, … (+2 more)

review_sentiment — Review sentiment (reviews)

sentiment: negative, neutral, positive

agent_handoff — Assistant handoff (assistants)

should_handoff: yes, no

email_triage — Email triage (workplace)

category: billing, support, sales, legal, recruiting, calendar, newsletter, security
action: reply, approve, fyi, escalate
needs_reply: yes, no
is_phishing: yes, no

ticket_route — Commerce ticket route (commerce)

queue: billing_disputes, refunds, shipping, returns, identity, payments, outages, mobile_app, api, account_closure, … (+6 more)
urgency: low, normal, high, critical
contains_pii: yes, no

product_feedback — Product feedback (commerce)

feedback_type: bug, feature_request, how_to, praise
product_area (multi-label): billing, mobile, search, checkout, shipping, notifications, admin, integrations

banking_intent — Banking intent (finance)

intent: balance, transfer, card_lost, dispute_charge, loan_payment, mortgage, wire, statement, fraud_alert, branch_appointment, … (+6 more)

clinic_request — Clinic request (health)

request: appointment, refill, lab_results, referral, billing, insurance, records, symptom_question, cancel_visit, provider_message, … (+1 more)
urgent: yes, no

travel_request — Travel request (travel)

intent: new_booking, change_flight, cancel_trip, seat, baggage, refund, hotel, car, visa_docs, loyalty, … (+2 more)

news_topic — News topic (news)

topic: politics, business, technology, science, health, sports, entertainment, world, culture, weather

paper_field — Paper field (science)

field: biology, medicine, chemistry, physics, computer_science, mathematics, earth_science, engineering, economics, other

sports_recap — Sports recap (sports)

sport: football, basketball, baseball, soccer, tennis, cricket, motorsport, other
result: win, loss, draw, upcoming
upset: yes, no

restaurant_review — Restaurant review (food)

sentiment: negative, neutral, positive
aspects (multi-label): food, service, price, ambiance, wait, cleanliness

benefits_request — Benefits request (civic)

program: unemployment, health_coverage, food_assistance, housing_aid, childcare, pension, disability, tax_credit, other
asking_status: yes, no

screen_tags — Screen tags (entertainment)

genres (multi-label): comedy, drama, action, documentary, horror, romance, sci_fi, kids
format: film, series

Examples

One worked example per domain (truncated for readability where long).

Commerce support intent (`support_intent`)

Route a live message before a human sees it. Refunds, cancellations, and shipping delays share one inbox and one label set.

[channel] email
[utterance] Dear support team, I reached out last week regarding issues with my monthly subscription renewal for order SUB-204859, and after following the suggested troubleshooting steps, the problem seems unresolved. The latest invoice dated 2024-04-15 still shows a charge of ¥5,400 including consumption tax, which I did not authorize due to the service interruption. Before I request a refund, could …

Gold labels:

intent → refund_request

Commerce support topic (`support_topic`)

The same inbox, a different question: which product area owns the failure.

[subject] Product page sign-in error during renewal review
[body] During our latest review, Meera at Kaveri Homeware found the product browsing screen failing before any order was placed. The merchant account showed an account-lockout message, although the failed sign-in flow began after upgrading the Checkout SDK from v4.8 to v4.9; /catalog/session and /customer/token now return 502. Subscription renewal for the …

Gold labels:

topic → technical_outage

Document type (`document_type`)

Inboxes mix invoices, contracts, and resumes. The type is the gate in front of extraction.

[document]
ARCHIVED CAREER PROFILE — RIVERGLEN COMMUNITY LEARNING HUB
Record ref: Q7N-204 | Filed: 14 Aug 2023 | Prepared by: L. Maren, program coordinator

For the instructor’s review, this historical profile summarizes Elena Voss’s service as a literacy tutor and workshop assistant. She planned beginner reading sessions, explained assignments in clear language, and kept attendance totals for evening groups. From …

Gold labels:

doc_type → resume

Review sentiment (`review_sentiment`)

A product can be praised and rejected in one paragraph. The label is what a reply policy reads.

[course] We just finished our second run of the Little Explorers Science Lab with our kids after loving the trial class last season. Was the menu of hands-on demos and take-home snack kits as good as advertised? Not really. Food quality: The promised "healthy fruit platters" were mostly store-bought granola bars and juice boxes this time, so that was a letdown. Service at the tables: The helpers answered questions …

Gold labels:

sentiment → neutral

Assistant handoff (`agent_handoff`)

Most turns stay automated. A repeated complaint or a request the policy forbids should leave the flow.

[policy] The Meadowbrook Clinic appointment assistant may assist with booking, changing, or confirming routine consultations and provide documents about standard pre-visit requirements. It must escalate requests involving medical emergencies, medication refills, billing corrections, or interactions that require a licensed clinician or office manager.
[user] I've got a yearly checkup scheduled at the Parkside branch …

Gold labels:

should_handoff → no

Email triage (`email_triage`)

One message, four decisions: what it is, what to do, whether anyone must reply, and whether it is a lure.

From: Lydia Harper <lydia.harper@cogentware.example>
To: admin@impulselectronics.example
Subject: Coordination—rescheduling quarterly review deadline

Hello Admin Team,

Summary: The project review that was previously set for today must be moved to accommodate a late-breaking platform update. We request confirmation for a new time slot before 3 p.m. Eastern today so stakeholders can be notified on schedule. …

Gold labels:

category → calendar
action → escalate
needs_reply → yes
is_phishing → no

Commerce ticket route (`ticket_route`)

The customer describes a problem, not a department. Queue, urgency, and whether the text contains personal data are scored together.

[channel] chat
[subject] Follow-up on compliance check for delayed invoice payment
[body] After the latest order update, I noticed that the payment for invoice number INV-209384 issued on 2027-03-15 at 13:45 UTC has not been processed due to account verification issues. Despite submitting all required documentation previously, the system still restricts order modifications and payment submissions. The message …

Gold labels:

queue → compliance
urgency → low
contains_pii → yes

Product feedback (`product_feedback`)

Bug, feature, or praise, plus the product areas that apply. product_area is multi-label.

[source] app review
[text] I was trying to finalize my purchase during the holiday rush using my tablet’s browser, but the notifications about my multiple shipment orders kept repeating and were out of sync with the payment authorization updates. It made tracking which items had their subscriptions renewed a mess. Each notification seemed to loop, forcing me to cross-check everything manually before hitting submit …

Gold labels:

feedback_type → bug
product_area → notifications

Banking intent (`banking_intent`)

A branch visit can mix a wire, a loan, and a hold. The label is the operation the core system should open.

[channel] branch
[utterance] I’m here at the Riverside branch regarding the auto loan my new employer, Ferris & Riggs Group, recently approved and started funding through my Harborline business banking profile. I authorized an international wire transfer for the down payment to AutoBazaar GmbH in Germany last Friday, and I see the funds are held under an authorization but have not yet posted as a completed …

Gold labels:

intent → other

Clinic request (`clinic_request`)

Patients describe a symptom and the thing they want in the same sentence. The desk needs the request and whether it is urgent.

[channel] chat
[message] When I first spoke with the clinic last month, the nurse told me that Dr. Hammond had submitted the referral for my post-op physical therapy directly to the rehab center, but I haven't received any scheduling info yet. I had a follow-up appointment planned for next week, but I missed it because of a work emergency. I know I should be doing some light exercises related to my amoxicillin …

Gold labels:

request → other
urgent → yes

Travel request (`travel_request`)

A change, a seat, and a hotel voucher look alike in chat and trigger different inventory calls.

[channel] app
[trip] QL549, terminal 2, Impora to Zavidin via Altor, departing 8 July
[message] When considering my upgraded premium seat on QL549 next week, I realized I might need assistance with accommodations due to the overnight layover in Altor — could you please confirm if a hotel voucher is included with my fare class? Also, I've already submitted my visa documents for this trip, but apologies if any details …

Gold labels:

intent → hotel

News topic (`news_topic`)

A headline has to land in a section before it is ranked. The label set is the section list.

[headline] Ferry services resume as rural Eastport hosts annual "Wind Songs" festival
[lead] A service disruption left thousands stranded along the Eastport coast after mechanical issues forced ferry cancellations during last week's storm. Organizers now say the local "Wind Songs" music festival, scheduled for 5 April, will proceed as vessels return—responding to community calls to boost visitor numbers following a …

Gold labels:

topic → world

Paper field (`paper_field`)

Title and abstract in, the field the library or the reviewer queue should file.

[title] A Microfluidic Reactor for Confidence-Calibrated Enzyme Cascade Synthesis
[abstract] Conventional batch synthesis of the target fluorinated ester requires prolonged stirring and gives variable conversion under laboratory conditions. We designed a segmented-flow microreactor with immobilized lipase and an inline optical detector, then compared it with the established stirred-vessel protocol using matched …

Gold labels:

field → chemistry

Sports recap (`sports_recap`)

Sport, result, and whether the result was an upset, from one recap.

[recap]
At the summit of the Crystalline Peaks Circuit, the Zenith Riders and Aurora Speedsters locked horns in a championship showdown that ended in a thrilling stalemate. The high-altitude track was bone-dry, offering perfect grip, yet the relentless pace challenged tire wear across the field. Early series saw frequent lead swaps, with the Riders leveraging aggressive overtakes, while the Speedsters countered with …

Gold labels:

sport → motorsport
result → draw
upset → yes

Restaurant review (`restaurant_review`)

Sentiment is one label. Aspects are several: food, service, price, wait. aspects is multi-label.

[place] Trattoria Lucca, Orvieto Crossing
[text] Compared with my last visit, our drive-through stop at Trattoria Lucca before the jazz concert was disappointing. Crisp garlic hit first, but the handmade tagliatelle was overcooked, missing that al dente bite. My serving arrived tepid, and the basil was wilted. Buon appetito felt forced this time.

Gold labels:

sentiment → negative
aspects → food

Benefits request (`benefits_request`)

Which program the person is asking about, and whether they are asking for the status of a claim already filed.

[office] Ravenwood County Benefits Department
[message] My existing unemployment claim, case number UB-55902, is pending review since I submitted all required documents last month. I provided a medical certification from Pinewood Clinic, as I had a temporary disability that delayed my job search. I recently relocated to a new apartment, so I’m uncertain if my updated address is properly recorded. I am also preparing …

Gold labels:

program → unemployment
asking_status → yes

Screen tags (`screen_tags`)

A title needs a format and every genre that fits. genres is multi-label.

At the bustling heart of Viridian City in 1912, Project LARK-27 bridges neighborhoods through a public library's curious new reading circles. Each episode intertwines the daily adventures of Sofina, a young nanny, and Meena, the spirited child she cares for, as they encounter a parade of inventive library contests, rooftop rain gardens, and trams packed with storytellers. Drawing from community traditions and …

Gold labels:

genres → kids, drama
format → series

Benchmark

Exact-match accuracy on the held-out test split: 17 domains, 300 examples each, the same text and the same candidate labels for every model. GLiNER2.5-Decide is the English model. GLiNER2.5-multi-Decide is the multilingual model, scored here on English.

Model	Avg
GLiNER2.5-Decide	60.2%
GLiNER2 XL (1B)	59.6%
JevK5	57.6%
GLiNER2.5-multi-Decide	56.7%
SemIf (Qwen3.5-4B)	56.4%
GLiFormer large-v1	49.0%
Laya Router	46.6%

Split	Examples per domain	Where
Development	100	This dataset
Test	300	Held out

Loading

One domain:

from datasets import load_dataset

ds = load_dataset("fastino/fast-decisions", "support_intent", split="train")

Every domain:

from datasets import load_dataset, concatenate_datasets

domains = [
    "support_intent", "support_topic", "document_type", "review_sentiment",
    "agent_handoff", "email_triage", "ticket_route", "product_feedback",
    "banking_intent", "clinic_request", "travel_request", "news_topic",
    "paper_field", "sports_recap", "restaurant_review", "benefits_request",
    "screen_tags",
]
all_ds = concatenate_datasets([
    load_dataset("fastino/fast-decisions", name, split="train") for name in domains
])

Exact match against GLiNER2.5-Decide. A single-label head returns a string. A multi-label head returns a list. Both are compared as sets.

from gliner2 import AutoExtractor

model = AutoExtractor.from_pretrained("fastino/GLiNER2.5-Decide")

hits = total = 0
for row in ds:
    for head in row["output"]["classifications"]:
        pred = model.classify_text(row["input"], {head["task"]: head["labels"]})
        got = pred[head["task"]]
        if isinstance(got, str):
            got = [got]
        elif isinstance(got, dict):
            got = [got["label"]]
        hits += sorted(got) == sorted(head["true_label"])
        total += 1

For text that is not English, load GLiNER2.5-multi-Decide the same way.

Details

What it is: seventeen operational classification domains for GLiNER2.5-Decide
What it is not: a reasoning exam or a copy of a public benchmark
Published split: development, 100 rows per domain
Scored split: test, 300 rows per domain, held out
License: Apache 2.0

Names, account numbers, and amounts in the text are fictional.

Citation

@misc{zaratiana2025gliner2efficientmultitaskinformation,
      title={GLiNER2: An Efficient Multi-Task Information Extraction System with Schema-Driven Interface},
      author={Urchade Zaratiana and Gil Pasternak and Oliver Boyd and George Hurn-Maloney and Ash Lewis},
      year={2025},
      eprint={2507.18546},
      archivePrefix={arXiv},
      primaryClass={cs.CL},
      url={https://arxiv.org/abs/2507.18546},
}

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Paper for fastino/fast-decisions

GLiNER2: An Efficient Multi-Task Information Extraction System with Schema-Driven Interface

Paper • 2507.18546 • Published Jul 24, 2025 • 43

Fast Decisions

Schema

Domains

Task heads and label sets

Examples

Commerce support intent (support_intent)

Commerce support topic (support_topic)

Document type (document_type)

Review sentiment (review_sentiment)

Assistant handoff (agent_handoff)

Email triage (email_triage)

Commerce ticket route (ticket_route)

Product feedback (product_feedback)

Banking intent (banking_intent)

Clinic request (clinic_request)

Travel request (travel_request)

News topic (news_topic)

Paper field (paper_field)

Sports recap (sports_recap)

Restaurant review (restaurant_review)

Benefits request (benefits_request)

Screen tags (screen_tags)

Benchmark

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Citation

Paper for fastino/fast-decisions

Commerce support intent (`support_intent`)

Commerce support topic (`support_topic`)

Document type (`document_type`)

Review sentiment (`review_sentiment`)

Assistant handoff (`agent_handoff`)

Email triage (`email_triage`)

Commerce ticket route (`ticket_route`)

Product feedback (`product_feedback`)

Banking intent (`banking_intent`)

Clinic request (`clinic_request`)

Travel request (`travel_request`)

News topic (`news_topic`)

Paper field (`paper_field`)

Sports recap (`sports_recap`)

Restaurant review (`restaurant_review`)

Benefits request (`benefits_request`)

Screen tags (`screen_tags`)