Hardware RMA Needed
**Description**
I upgraded to HOOBS 4 the day it was released and now it will only connect to the network using a wired connection.  The HOOBS WI-FI is visible, but it doesn’t prompt for network and password information when attempting to connect to it.  I have tried to use raspi-config to configure it via the terminal, but that hasn’t helped.

**Version**
4.0.74

**Did you upgrade**
Please let us know if you upgraded from a previous version.
- [ X ] Yes
- [ ] No

**Pervious version**
I’m unsure which version was installed prior to the upgrade

**Did you orginally upgrade to HOOBS 3 from HOOBS 2.1.1?**
Did you perform an upgrade from HOOBS 2.1.1? Some things are different.
I don’t recall what version it came with, so I can’t be certain.

**What device are you using?**
Please let us know the device you are running HOOBS on.
- [ X ] HOOBS Box
- [ ] HOOBS SD Card
- [ ] Custom Install

**If this is a custom install, what's your operating system?**
N/A

**List your plugins**
SmartThings
Ring
Nest Cam

**Post your config**
This can be found in the interface, Configuration -> Advanced or you can get it via SSH `cat ~/.hoobs/etc/config.json`

* Remove any passwords from the config file. This is public.

```

{
    "accessories": [],
    "platforms": [
        {
            "platform": "SmartThings-v2",
            "name": "SmartThings-v2",
            "direct_port": 8000,
            "temperature_unit": "F",
            "validateTokenId": false,
            "logConfig": {
                "debug": false,
                "showChanges": true,
                "hideTimestamp": true,
                "hideNamePrefix": true,
                "file": {
                    "enabled": true,
                    "level": "Good"
                }
            },
            "app_url": "https://graph-na04-useast2.api.smartthings.com:443/api/smartapps/installations/",
            "app_id": "REMOVED",
            "access_token": "REMOVED"
        },
        {
            "platform": "Ring",
            "refreshToken": "REMOVED"
        },
        {
            "platform": "Nest-cam",
            "refreshToken": "REMOVED",
            "options": {
                "ffmpegCodec": "libx264",
                "streamQuality": "HIGH",
                "alertCheckRate": 10,
                "alertCooldownRate": 180,
                "importantOnly": true,
                "motionDetection": true,
                "streamingSwitch": true,
                "chimeSwitch": true,
                "announcementsSwitch": true,
                "doorbellAlerts": true,
                "doorbellSwitch": true,
                "audioSwitch": true,
                "fieldTest": false
            }
        }
    ]
}
```

**Post your log**
You can get the log from the interface. This is in the Log section.

```

Dashboard
Accessories
Log
Profiles
Bridges
Plugins
 Bridges 
 Plugins 
7/8/2021, 4:20:01 AMWARNINGplugin site unavailable
7/8/2021, 4:20:01 AMWARNINGunhandled rejection: Cancel
7/8/2021, 4:20:01 AMWARNINGunhandled rejection: Cancel
7/8/2021, 4:20:01 AMWARNINGplugin site unavailable
7/8/2021, 4:20:01 AMWARNINGunhandled rejection: Cancel
7/8/2021, 4:20:01 AMWARNINGunhandled rejection: Cancel
7/8/2021, 4:20:39 AMupgrading cli
7/8/2021, 4:21:47 AMupgrading gui
7/8/2021, 4:22:46 AMupgrading hoobsd
7/8/2021, 4:23:30 AMWARNINGservice restart command received
7/8/2021, 4:23:36 AMHOOBS stopping
7/8/2021, 4:24:22 AMhub is running on port 80
7/8/2021, 4:24:23 AMHOOBS starting
7/8/2021, 4:24:31 AMHOOBSLoaded plugin 'homebridge-nest-cam'
7/8/2021, 4:24:35 AMHOOBSLoaded plugin 'homebridge-ring'
7/8/2021, 4:24:36 AMHOOBSLoaded plugin 'homebridge-smartthings'
7/8/2021, 4:24:36 AMHOOBSLoading 3 platforms...
7/8/2021, 4:24:38 AMHOOBSNest-camConfiguring accessory Backyard
7/8/2021, 4:24:38 AMHOOBSNest-camConfiguring accessory Backyard
7/8/2021, 4:24:38 AMHOOBSNest-camConfiguring accessory Driveway
7/8/2021, 4:24:38 AMHOOBSRingConfiguring cached accessory bfd7f33a-1ebb-4ddb-944e-da0a2eff5794 Front Door
7/8/2021, 4:24:38 AMHOOBSRingConfiguring cached accessory 36338c03-debf-442e-9114-189db2c5bd67 Basement
7/8/2021, 4:24:38 AMHOOBSRingConfiguring cached accessory b9d9853e-3d0b-46e5-a762-3dde9fed560a 2nd Floor
7/8/2021, 4:24:39 AMHOOBSBridge is running on port 51826.
7/8/2021, 4:24:43 AMHOOBSRingFound the following locations:
7/8/2021, 4:24:43 AMHOOBSRing  locationId: cc40866b-6640-40c4-b8eb-481027715fdb - Home
7/8/2021, 4:24:43 AMHOOBSRingConfiguring 1 cameras and 3 devices for location "Home" - locationId: cc40866b-6640-40c4-b8eb-481027715fdb
7/8/2021, 6:00:01 AMHOOBS stopping
7/8/2021, 1:25:47 PMhub is running on port 80
7/8/2021, 1:25:48 PMWARNINGunhandled rejection: Cancel
7/8/2021, 1:25:48 PMWARNINGunhandled rejection: Cancel
7/8/2021, 1:25:48 PMWARNINGunhandled rejection: Cancel
7/8/2021, 1:25:48 PMWARNINGunhandled rejection: Cancel
7/8/2021, 1:25:48 PMWARNINGunhandled rejection: Cancel
7/8/2021, 1:25:49 PMWARNINGunhandled rejection: Error: getaddrinfo EAI_AGAIN support.hoobs.org
7/8/2021, 1:25:49 PMWARNINGunhandled rejection: Error: getaddrinfo EAI_AGAIN support.hoobs.org
7/8/2021, 1:25:49 PMWARNINGunhandled rejection: Error: getaddrinfo EAI_AGAIN support.hoobs.org
7/8/2021, 1:25:49 PMHOOBS starting
7/8/2021, 1:25:58 PMHOOBSLoaded plugin 'homebridge-nest-cam'
7/8/2021, 1:26:04 PMHOOBSLoaded plugin 'homebridge-ring'
7/8/2021, 1:26:06 PMHOOBSLoaded plugin 'homebridge-smartthings'
7/8/2021, 1:26:06 PMHOOBSLoading 3 platforms...
7/8/2021, 1:26:07 PMHOOBSNest-camConfiguring accessory Backyard
7/8/2021, 1:26:07 PMHOOBSNest-camConfiguring accessory Backyard
7/8/2021, 1:26:07 PMHOOBSNest-camConfiguring accessory Driveway
7/8/2021, 1:26:07 PMHOOBSRingConfiguring cached accessory bfd7f33a-1ebb-4ddb-944e-da0a2eff5794 Front Door
7/8/2021, 1:26:08 PMHOOBSRingConfiguring cached accessory 36338c03-debf-442e-9114-189db2c5bd67 Basement
7/8/2021, 1:26:08 PMHOOBSRingConfiguring cached accessory b9d9853e-3d0b-46e5-a762-3dde9fed560a 2nd Floor
7/8/2021, 1:26:08 PMHOOBSBridge is running on port 51826.
7/8/2021, 1:26:08 PMHOOBSNest-camERRORAccess token acquisition via refresh token failed (code EAI_AGAIN).
7/8/2021, 1:26:08 PMHOOBSNest-camERRORUnable to retrieve access token.
7/8/2021, 1:26:08 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:26:13 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:26:18 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:26:23 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:26:29 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:26:34 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:26:39 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:26:44 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:26:49 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:26:54 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:26:59 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:27:04 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:27:09 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:27:14 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:27:19 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:27:24 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:27:29 PMHOOBSRingERRORFailed to reach Ring server at https://oauth.ring.com/oauth/token.  getaddrinfo EAI_AGAIN oauth.ring.com.  Trying again in 5 seconds...
7/8/2021, 1:27:35 PMHOOBSRingFound the following locations:
7/8/2021, 1:27:35 PMHOOBSRing  locationId: cc40866b-6640-40c4-b8eb-481027715fdb - Home
7/8/2021, 1:27:35 PMHOOBSRingConfiguring 1 cameras and 3 devices for location "Home" - locationId: cc40866b-6640-40c4-b8eb-481027715fdb
7/8/2021, 2:24:21 PMWARNINGunhandled rejection: Cancel
7/8/2021, 2:24:21 PMWARNINGunhandled rejection: Cancel
7/8/2021, 2:24:21 PMWARNINGunhandled rejection: Cancel
7/8/2021, 2:24:21 PMWARNINGunhandled rejection: Cancel
7/8/2021, 2:32:49 PMHOOBS stopping
7/8/2021, 2:33:59 PMhub is running on port 80
7/8/2021, 2:34:04 PMHOOBS starting
7/8/2021, 2:34:04 PMWARNINGunhandled rejection: Cancel
7/8/2021, 2:34:04 PMWARNINGunhandled rejection: Cancel
7/8/2021, 2:34:04 PMWARNINGunhandled rejection: Cancel
7/8/2021, 2:34:04 PMWARNINGunhandled rejection: Cancel
7/8/2021, 2:34:12 PMHOOBSLoaded plugin 'homebridge-nest-cam'
7/8/2021, 2:34:18 PMHOOBSLoaded plugin 'homebridge-ring'
7/8/2021, 2:34:20 PMHOOBSLoaded plugin 'homebridge-smartthings'
7/8/2021, 2:34:20 PMHOOBSLoading 3 platforms...
7/8/2021, 2:34:22 PMHOOBSNest-camConfiguring accessory Backyard
7/8/2021, 2:34:22 PMHOOBSNest-camConfiguring accessory Backyard
7/8/2021, 2:34:22 PMHOOBSNest-camConfiguring accessory Driveway
7/8/2021, 2:34:22 PMHOOBSRingConfiguring cached accessory bfd7f33a-1ebb-4ddb-944e-da0a2eff5794 Front Door
7/8/2021, 2:34:22 PMHOOBSRingConfiguring cached accessory 36338c03-debf-442e-9114-189db2c5bd67 Basement
7/8/2021, 2:34:22 PMHOOBSRingConfiguring cached accessory b9d9853e-3d0b-46e5-a762-3dde9fed560a 2nd Floor
7/8/2021, 2:34:23 PMHOOBSBridge is running on port 51826.
7/8/2021, 2:34:27 PMHOOBSRingFound the following locations:
7/8/2021, 2:34:27 PMHOOBSRing  locationId: cc40866b-6640-40c4-b8eb-481027715fdb - Home
7/8/2021, 2:34:28 PMHOOBSRingConfiguring 1 cameras and 3 devices for location "Home" - locationId: cc40866b-6640-40c4-b8eb-481027715fdb
7/8/2021, 3:04:02 PMWARNINGdevice shutdown command received
7/8/2021, 3:04:02 PMHOOBS stopping
7/8/2021, 3:25:46 PMhub is running on port 80
7/8/2021, 3:25:51 PMHOOBS starting
7/8/2021, 3:26:00 PMHOOBSLoaded plugin 'homebridge-nest-cam'
7/8/2021, 3:26:05 PMHOOBSLoaded plugin 'homebridge-ring'
7/8/2021, 3:26:07 PMHOOBSLoaded plugin 'homebridge-smartthings'
7/8/2021, 3:26:07 PMHOOBSLoading 3 platforms...
7/8/2021, 3:26:09 PMHOOBSNest-camConfiguring accessory Backyard
7/8/2021, 3:26:09 PMHOOBSNest-camConfiguring accessory Backyard
7/8/2021, 3:26:09 PMHOOBSNest-camConfiguring accessory Driveway
7/8/2021, 3:26:09 PMHOOBSRingConfiguring cached accessory bfd7f33a-1ebb-4ddb-944e-da0a2eff5794 Front Door
7/8/2021, 3:26:09 PMHOOBSRingConfiguring cached accessory 36338c03-debf-442e-9114-189db2c5bd67 Basement
7/8/2021, 3:26:09 PMHOOBSRingConfiguring cached accessory b9d9853e-3d0b-46e5-a762-3dde9fed560a 2nd Floor
7/8/2021, 3:26:10 PMHOOBSBridge is running on port 51826.
7/8/2021, 3:26:12 PMHOOBSRingFound the following locations:
7/8/2021, 3:26:12 PMHOOBSRing  locationId: cc40866b-6640-40c4-b8eb-481027715fdb - Home
7/8/2021, 3:26:14 PMHOOBSRingConfiguring 1 cameras and 3 devices for location "Home" - locationId: cc40866b-6640-40c4-b8eb-481027715fdb
```

**Additional context**
Thanks in advance for any help you can provide.
