HOOBS unresponsive
Hi,
I received my HOOBS in a box a few weeks ago.  I did the initial connection and have since left it until I had time to start getting serious! 
Today I have tried to connect and it is unresponsive.
The red light comes on for a few minutes then goes off.
I have followed all instructions and tried connecting directly through router, wifi and through the IP address.
I am unable to see HOOBS via any connection type.
I have not had any changes to systems or connections since I first connected.

The device has not been dropped or damaged in any way and I am using original cables. 
I have tried finding a solution on all support forums and other methods and am unable to find a solution.

Is it possible the device is faulty?